General Manager: Lead Restaurant Ops & Team Growth

Zaxby's; London (KY); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Competitive Pay

Bonus Potential (Paid Quarterly)

Free Meals

Paid Time Off

Paid Holidays

Employee Referral Program

Opportunities to Advance

Job summary

Zaxby's in Kentucky is seeking a General Manager to lead daily restaurant operations, guide a dynamic team, and deliver consistent, exceptional guest experiences. You will set tone, coach staff, and ensure compliance with food safety, service standards, and company culture.

You will manage staffing, recruitment, scheduling, and development while driving sales, controlling labor costs, and maintaining profitability.

Qualifications

• Must lead and develop a high-performance restaurant team.
• Experience with hiring, training, and performance reviews.
• Proven ability to manage costs and drive sales while maintaining standards.

Responsibilities

• Lead daily restaurant operations and maintain high guest satisfaction.
• Oversee staffing, scheduling, and team member development.
• Ensure food safety, quality, and cleanliness standards are met.
• Drive profitability by managing labor costs and controllable expenses.
• Coach and mentor managers; implement company policies and procedures.

Skills

Leadership

Team coaching

Operations management

Staffing & scheduling

Cost control

Food safety & compliance

Guest experience

Education

High school diploma or equivalent

Some college preferred

Job description

Zaxby's in Kentucky is seeking a General Manager to lead daily restaurant operations, guide a dynamic team, and deliver consistent, exceptional guest experiences. You will set tone, coach staff, and ensure compliance with food safety, service standards, and company culture.

You will manage staffing, recruitment, scheduling, and development while driving sales, controlling labor costs, and maintaining profitability.