General Manager: Lead Operations, Service & Growth

Firehouse Subs; Cypress (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Performance bonus

Competitive salary

Dental insurance

Employee discounts

Free uniforms

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Job summary

Firehouse Subs in Cypress, TX is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and oversee a high-performing team. You will manage food quality, staff development, and profitability while upholding health and safety standards.

The role requires 2+ years of restaurant management experience, full-time availability (including weekends/holidays), and a passion for hospitality and teamwork.

Qualifications

• 2+ years of restaurant management experience (required).
• Availability for full-time, including weekends and holidays.
• Strong leadership, problem-solving, and communication skills.
• Ability to work on your feet up to 13 hours and lift up to 50 lbs.
• Passion for hospitality, teamwork, and personal growth.

Responsibilities

• Lead & Manage daily operations to ensure exceptional guest service, food quality, and cleanliness
• Build & Develop a high-performing team: recruit, hire, train, and mentor staff
• Drive Results by managing food costs, labor, utilities, and overall profitability
• Maintain Compliance with all health, labor, and safety regulations (local, state, and federal)
• Promote Culture by fostering a cheerful, fun, and professional work environment
• Support Community Initiatives and represent Firehouse Subs in local outreach and Public Safety Foundation programs
• Maintain Equipment and coordinate repairs to keep the store running smoothly
• Communicate Effectively with your District Manager, Director of Ops, HQ team, and Ownership

Skills

Leadership

Communication

Problem-solving

Team development

Customer service

Job description

Firehouse Subs in Cypress, TX is seeking a General Manager to lead daily restaurant operations, drive guest satisfaction, and oversee a high-performing team. You will manage food quality, staff development, and profitability while upholding health and safety standards.

The role requires 2+ years of restaurant management experience, full-time availability (including weekends/holidays), and a passion for hospitality and teamwork.