General Manager: Lead Operations, Guest Experience & Growth

Applebee's; Xenia (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

401K

Health Savings Account (HSA)

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Early Wage Access

Paid Training

No-cost perk program

Job summary

Applebee’s General Manager leads restaurant operations to deliver a positive guest experience and drive profitability. You direct restaurant activity, oversee managers and team members, and ensure food quality, service, cleanliness, safety, and sanitation.

The role emphasizes strong leadership, clear communication with staff, guests, vendors and leadership teams, and meeting sales and profit objectives while developing the team and upholding Applebee’s culture.

Qualifications

• 2+ years in foodservice management, GM experience preferred.
• Diploma or GED required; higher degree preferred.
• ServeSafe certification preferred (training may be provided).
• Communicate clearly with employees, guests, vendors, and leadership teams.

Responsibilities

• Direct restaurant operations to ensure guest experience and profitability.
• Lead and supervise managers and team members to meet standards.
• Attain sales and profit objectives while maintaining food quality, service, cleanliness, safety, sanitation.

Skills

Foodservice management experience

People communication

Leadership

Education

High School Diploma or GED

Associate or Bachelor's degree preferred

ServeSafe Certification preferred

Job description

Applebee’s restaurants nationwide are hiring!

Applebee’s celebrates a fun, friendly, and inclusive culture, inviting like-minded candidates to join a team where hard work opens up opportunities and team members receive the support they need to succeed.

We take pride in our teams!

Performance - We totally own our actions and are accountable for our results.

Respect - We treat others the way we want to be treated.

Integrity - We do what we say we're going to do and always do the right thing.

Development - We continuously grow and improve our teams, ourselves, our company, and our communities.

Engagement - We foster a fun, energizing, and engaging place to work.

Job Summary

The General Manager contributes to the success of Applebee's through the direction and control of restaurant operations to ensure a positive guest experience and company profitability. The General Manager’s responsibility is to direct the operation of the restaurant, attain sales and profit objectives, and maintain the highest standards of food quality, service, cleanliness, safety, and sanitation by directing and supervising managers and team members.

Requirements

• Minimum 2+ years of foodservice management experience; QSR or casual dining GM experience preferred
• High School Diploma or GED required. An associate or a bachelor’s degree is preferred.
• ServeSafe Certification preferred (training may be provided)
• Communicate clearly with employees, guests, vendors, and leadership teams

Physical Requirements

• Frequently lift and carry items up to 70 lbs.
• Stand for extended periods (up to an entire shift)
• Bend, stoop, reach, push, and pull regularly for operations, stocking, and equipment use
• Use ladders occasionally
• Work in varying environments including hot kitchen areas and walk‑in coolers/freezers
• Communicate clearly with employees, guests, vendors, and leadership teams
• Recognition and growth- we aim to recognize your dedication and hard work.
• Competitive benefits (401K, HSA, medical, dental, vision, disability, and life insurance plan options) – to ensure you and your family are well taken care of.
• Eligible employees receive access to supplemental health care benefits at no cost through Elysian, supporting overall health, wellness, and peace of mind
• Paid Training – we aim to set you up for success!
• Early Wage Access– Access your earnings before payday
• No-cost perk program providing employees with exclusive savings on retail, travel, dining, entertainment, and essential services, designed to support financial wellness.
• Opportunities for advancement and growth within our organization – we're excited to embark on this journey with you!