General Manager: Lead Guest Experience & Growth

Freddy's Frozen Custard & Steakburgers; Bardstown (KY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off

Meal allowance

Team culture

Paid training

Job summary

Freddy's Frozen Custard & Steakburgers seeks a General Manager to lead daily operations, elevate guest service, and develop a high-performing team. You will oversee quality, training, and financials while driving growth in a fast-casual environment.

The role offers a dynamic, people-focused culture with opportunities for growth and long-term success within a growing franchise network.

Qualifications

• Prior restaurant management or leadership role with a successful history of guest service and team development.
• Experience using financial statements, sales or activity reports to measure performance.
• Aptitude for coaching, teamwork, and motivating a diverse staff in a fast-paced environment.
• Attention to detail and ability to manage time and priorities efficiently.

Responsibilities

• Lead service and quality expectations for the team and guests.
• Develop team members through coaching and training.
• Monitor operations to ensure food quality, safety and hospitality standards.
• Drive guest satisfaction and business growth with a positive culture.

Skills

Guest service

Team building

People development

Financial statements

Sales reports

P&L knowledge

Coaching

Staff motivation

Tools

Desktop software

Job description

Freddy's Frozen Custard & Steakburgers seeks a General Manager to lead daily operations, elevate guest service, and develop a high-performing team. You will oversee quality, training, and financials while driving growth in a fast-casual environment.

The role offers a dynamic, people-focused culture with opportunities for growth and long-term success within a growing franchise network.