General Manager: Lead Growth, Build Teams, Drive Results

Jimmy John's; Charlotte (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Free meals while working

Health benefits (eligible after 30days

401(k) with company match

Paid Time Off (10 days/year for GMs)

Clear path for growth and advancement

Job summary

Jimmy John’s in Charlotte is seeking a General Manager who will lead a multi-location team in the Charlotte market. You will own the business, drive daily operations, ensure food quality, speed, and hospitality.

You will coach Assistant Managers and team members, implement local store marketing, and uphold brand standards, creating an environment where people grow and perform at high levels. This is a salary-based leadership role with performance bonuses.

Qualifications

• 1–2+ years of leadership experience in restaurant or service industry.
• Ability to work a 50-hour week (fixed schedule).
• Strong organizational and communication skills.
• Comfortable in a fast-paced, high-expectation environment.
• Basic computer proficiency (Word, Excel, Outlook).
• Physically able to stand, move quickly, and work on your feet.

Responsibilities

• Lead daily operations: food quality, speed, accuracy, cleanliness.
• Set the tone for energy, urgency, and hospitality every shift.
• Build, coach, and develop Assistant Managers and team members.
• Embrace brand standards and enforce them consistently.
• Drive sales through local store marketing and community engagement.
• Ensure systems and processes are followed with integrity.
• Create an environment where people want to work and grow.

Skills

Leadership experience

Organizational skills

Communication skills

Stamina / long hours

Tools

Word

Excel

Outlook

Job description

Jimmy John’s in Charlotte is seeking a General Manager who will lead a multi-location team in the Charlotte market. You will own the business, drive daily operations, ensure food quality, speed, and hospitality.

You will coach Assistant Managers and team members, implement local store marketing, and uphold brand standards, creating an environment where people grow and perform at high levels. This is a salary-based leadership role with performance bonuses.