General Manager: Lead a High-Volume Team & Guest Experience

RaceTrac, Inc.; United States; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay and incentives

Career growth opportunities

Comprehensive training and development

Benefits package (medical, dental, 401

PTO and more

Job summary

RaceTrac, Inc. is seeking a General Manager to lead a high-volume store, manage up to 45 employees, and drive profitability while delivering exceptional guest experiences.

You will recruit, train, and mentor staff, reinforce a guest-obsessed culture, and coach performance to meet safety, service, and sales standards. The role emphasizes operational excellence, accurate scheduling and payroll, and the ability to analyze sales and labor data to identify opportunities for growth.

Qualifications

• 5+ years of retail, food service, or restaurant management experience (high-volume preferred).
• Strong leadership, coaching and team-building skills.
• Ability to analyze business metrics and make data-driven decisions.
• Proficiency in Microsoft Office Suite and financial reporting.
• Knowledge of labor laws and staffing best practices.

Responsibilities

• Foster a guest-obsessed culture; ensure exceptional guest interactions.
• Recruit, train, and mentor team members for growth opportunities.
• Provide continuous feedback, coaching, and performance management.
• Create a positive and engaging work environment where team members feel valued.
• Oversee scheduling and payroll execution to ensure proper staffing levels.
• Execute operational plans to meet sales, labor, and profitability goals.

Skills

Leadership

Coaching

Team-building

Data analysis

Microsoft Office

Financial reporting

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Payroll systems

Job description

RaceTrac, Inc. is seeking a General Manager to lead a high-volume store, manage up to 45 employees, and drive profitability while delivering exceptional guest experiences.

You will recruit, train, and mentor staff, reinforce a guest-obsessed culture, and coach performance to meet safety, service, and sales standards. The role emphasizes operational excellence, accurate scheduling and payroll, and the ability to analyze sales and labor data to identify opportunities for growth.