General Manager: Lead a High-Performance Retail Team (Paid Training)

Victra-Verizon Authorized Retailer; Chardon (OH); On-site; USD 36,000 - 66,000; Full time

Benefits offered by this job

Paid Training

Premium Health, Dental, and Vision

Paid Maternity Leave

401K Match

Tuition Reimbursement

Discount Verizon Service

VNation Disaster Relief

Referral Bonus

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to lead the store team toward peak performance. You will own staffing, training, and sales execution while maintaining operational excellence and budgeting discipline.

A strong track record in retail leadership and a customer-focused mindset are essential. You will mentor an Assistant General Manager, drive results, and communicate the company vision through daily leadership, coaching, and strategic

Qualifications

• 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
• Management experience in a commissions-based sales environment
• Set goals, evaluated performance, and developed a high performing team
• Basic interview skills and enhanced staffing knowledge

Responsibilities

• Talent Management — Selecting, hiring, and developing the best talent; own the hiring process for your store
• Results Driven — Own store's numbers, ensure monthly targets met and training completed
• Customer Focus — Deliver complete solutions and resolve guest escalations promptly
• Relationship Building — Build relationships with peers and district leadership to share best practices
• Change Management — Champion new tools and traffic strategies; drive adoption
• Strategic Thinking — Run the store like a business with budgeting and forecasting
• Inspirational Leadership — Act as a brand advocate and communicate priorities to the team

Skills

Leadership experience

Sales-driven

Coaching & mentoring

Customer service

Interviewing

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to lead the store team toward peak performance. You will own staffing, training, and sales execution while maintaining operational excellence and budgeting discipline.

A strong track record in retail leadership and a customer-focused mindset are essential. You will mentor an Assistant General Manager, drive results, and communicate the company vision through daily leadership, coaching, and strategic