Assistant General Manager - Lead High-Impact Retail Sales

Victra; Santa Rosa (CA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Paid Training

Healthcare

Maternity Leave

401K Match

Tuition Reimbursement

Verizon discount

Disaster Relief

Referral Bonus

Contests

Career growth

Job summary

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager to lead a store team, coach sales specialists, and deliver exceptional customer experiences daily.

You will drive performance, manage store operations, and contribute to merchandising and financial results while supporting the General Manager in leadership duties and strategic initiatives. This role rewards high energy with strong growth potential in a dynamic retail environment.

Qualifications

• Experience in customer service within retail, restaurant, or wireless industry preferred.
• 1-2 years of experience in a Customer Service or leadership role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Legally authorized to work in the United States.

Responsibilities

• Talent Management — Selecting, hiring, and developing the best talent for the store.
• Results Driven — Owning the store's numbers and commitments, tracking metrics daily.
• Customer Focus — Delighting customers through hands-on leadership and coaching.
• Relationship Building — Building relationships with team and peers to drive performance.
• Change Management — Championing merchandising and planogram changes with the team.
• Strategic Thinking — Setting daily/weekly/monthly goals and translating them into actionable plans.
• Inspirational Leadership — Leading by example on the sales floor with product expertise.

Skills

Leadership

Customer service

Team development

Sales skills

Communication

Education

High school diploma or GED

Job description

Victra, the largest Verizon authorized retailer in the United States, seeks an Assistant General Manager to lead a store team, coach sales specialists, and deliver exceptional customer experiences daily.

You will drive performance, manage store operations, and contribute to merchandising and financial results while supporting the General Manager in leadership duties and strategic initiatives. This role rewards high energy with strong growth potential in a dynamic retail environment.