Retail General Manager: Paid Training & Results

Victra - Verizon Authorized Retailer; Chardon (OH); Vor Ort; USD 35.000 - 70.000; Vollzeit

Benefits dieser Stelle

Paid Training

Health, Dental, and Vision Insurance

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Zusammenfassung

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape guest experience, coach a team, and exceed sales targets while maintaining store operations. You will mentor your Assistant GM and drive performance through training and hands-on leadership.

You will own hiring, develop a high-performing sales team, and lead initiatives to optimize customer solutions and store results, aligning with Victra standards.

Qualifikationen

• 1–3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• Basic interview skills and enhanced staffing knowledge.
• Legally authorized to work in the United States.

Aufgaben

• Own the hiring process for your store: interview, select, and bring in the best talent — a General Manager's most important decision is who joins the team, not just how you develop them once they're there.
• Build, develop, and mentor your sales team.
• Work through your team to teach, coach, and reinforce our sales process with Every Guest, Every Time.
• Provide ongoing sales training and support to help your team exceed sales, retention, quality, and service objectives.
• Take personal ownership of your store's overall sales performance — your results are the clearest signal of your leadership.
• Ensure store employees meet and/or exceed defined monthly success measurements and complete assigned training on time and in full.
• Own store success and take ownership for store employees' work-related needs, staffing and scheduling, labor controls, marketing, and loss prevention.
• Keep score daily — review your store's key sales and operational metrics every day, not just at month-end, and adjust before small gaps become missed targets.

Kenntnisse

Leadership experience

Sales goals achievement

Customer service

Staffing and scheduling

Interview skills

Ausbildung

High school diploma or GED

Jobbeschreibung

Victra, the largest Verizon authorized retailer in the United States, seeks a General Manager to shape guest experience, coach a team, and exceed sales targets while maintaining store operations. You will mentor your Assistant GM and drive performance through training and hands-on leadership.

You will own hiring, develop a high-performing sales team, and lead initiatives to optimize customer solutions and store results, aligning with Victra standards.