Retail GM: Lead a High-Performance Team (Paid Training)

Victra - Verizon Authorized Retailer; Kitty Hawk (NC); On-site; USD 22,000 - 44,000; Full time

Benefits offered by this job

Paid Training

Premium Health Insurance

Dental Insurance

Vision Insurance

401K Match

Tuition Reimbursement

50% off Verizon Service

VNation Disaster Relief

Referral Bonus

Frequent Contests

Real career pathing

Job summary

Victra, the largest Verizon authorized retailer in the United States, is hiring a General Manager to shape guest experience and lead a store team. You will mentor the Assistant GM, manage budgeting, forecasting, and reporting, and drive high-performance results in a fast-paced sales environment.

You will own recruiting, develop talent, and communicate the company vision through daily store operations. Strong leadership and a track record of achieving sales goals are essential.

Qualifications

• 1-3 years of experience in a retail sales environment, 2 years in a leadership/supervisory role
• Management experience in a commissions-based sales environment
• Proven track record of achieving challenging team and individual sales goals
• Balanced multiple opposing priorities in a multifaceted environment
• Set goals, evaluated performance, and developed a high performing team
• Basic interview skills and enhanced staffing knowledge
• High school diploma or GED
• One or more years of customer service, preferably in a retail or sales environment
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods
• At least 18 years of age
• Legally authorized to work in the United States

Responsibilities

• Own the hiring process for your store: interview, select, and bring in the best talent — a General Manager's most important decision is who joins the team, not just how you develop them once they're there
• Build, develop, and mentor your sales team
• Work through your team to teach, coach, and reinforce our sales process with Every Guest, Every Time
• Provide ongoing sales training and support to help your team exceed sales, retention, quality, and service objectives
• Own store success and take ownership for store employees' work-related needs, staffing and scheduling, labor controls, marketing, and loss prevention
• Keep score daily — review your store's key sales and operational metrics every day, not just at month-end, and adjust before small gaps become missed targets
• Engage in sales strategy development to ensure products and services are effectively showcased throughout the store
• Engage in business operations including budgeting, forecasting, analyzing, and providing sales reports
• Act as a brand advocate for Victra

Skills

Retail leadership

Team development

Sales goals

Interview skills

Staffing knowledge

Customer service

Education

High school diploma

Job description

Victra, the largest Verizon authorized retailer in the United States, is hiring a General Manager to shape guest experience and lead a store team. You will mentor the Assistant GM, manage budgeting, forecasting, and reporting, and drive high-performance results in a fast-paced sales environment.

You will own recruiting, develop talent, and communicate the company vision through daily store operations. Strong leadership and a track record of achieving sales goals are essential.