General Manager: Lead a High-Performance Auto Service Team

Jiffy Lube; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonuses for JLU training completion

Employee discounts on parts and خدمات

Employee Assistance Program

Job summary

Jiffy Lube is seeking a General Manager to lead a high‑velocity automotive service center in Phoenix. This hands‑on leadership role focuses on people, operations, and profitability, delivering outstanding customer experiences and coaching a dynamic team.

You will hire and train staff, manage scheduling and performance evaluations, and drive sales while maintaining safety and compliance. If you thrive in a fast‑paced, customer‑driven environment, this is your path to growth with Jiffy Lube.

Qualifications

• 1+ year of retail service management experience (KPIs, budgeting, calculations).
• Strong English communication (written and verbal).
• Valid U.S. driver's license; authorized to work in the U.S.
• High school diploma or equivalent.

Responsibilities

• Open and close the store while maintaining a clean, organized workspace.
• Hire, train, schedule, and coach team members -- including performance evaluations and disciplinary actions.
• Drive financial performance: sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently.
• Deliver outstanding customer service and resolve escalated concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and maintain OSHA and environmental compliance.
• Perform additional tasks assigned by the District Manager.

Skills

Customer service

Communication

Leadership

Team management

Education

High school diploma or equivalent

Job description

Jiffy Lube is seeking a General Manager to lead a high‑velocity automotive service center in Phoenix. This hands‑on leadership role focuses on people, operations, and profitability, delivering outstanding customer experiences and coaching a dynamic team.

You will hire and train staff, manage scheduling and performance evaluations, and drive sales while maintaining safety and compliance. If you thrive in a fast‑paced, customer‑driven environment, this is your path to growth with Jiffy Lube.