Auto Service Center General Manager — Lead High-Impact Team

Jiffy Lube; Glendale (AZ); On-site; USD 60,000 - 90,000; Full time

Job summary

Jiffy Lube is seeking a General Manager to lead a single automotive service center in Glendale, AZ. You will drive daily operations, ensure exceptional customer experience, develop the team, and manage overall profitability while upholding Jiffy Lube standards.

This hands-on leadership role requires strong communication, team-building, and operations management skills to thrive in a dynamic, customer-driven environment.

Qualifications

• 1+ year of retail service management experience (KPIs, budgeting, calculations).
• Strong English communication (written and verbal).
• Ability to use computers, online tools, and documentation systems.
• Physical ability to stand long periods and lift 50+ lbs.
• High school diploma or equivalent.
• Valid U.S. driver's license; authorized to work in the U.S.

Responsibilities

• Open and close the store while maintaining a clean, organized, professional workspace.
• Hire, train, schedule, and coach team members -- including performance evaluations.
• Drive financial performance: sales growth, profitability, and customer retention.
• Oversee cash handling, register reconciliation, and bank deposits.
• Complete paperwork for sales, cash receipts, and employee records.
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently.
• Deliver outstanding customer service and resolve escalated concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and maintain OSHA and environmental compliance.
• Perform additional tasks assigned by the District Manager.

Skills

Customer service

English communication

Multitasking

Leadership

Education

High school diploma or equivalent

Job description

Jiffy Lube is seeking a General Manager to lead a single automotive service center in Glendale, AZ. You will drive daily operations, ensure exceptional customer experience, develop the team, and manage overall profitability while upholding Jiffy Lube standards.

This hands-on leadership role requires strong communication, team-building, and operations management skills to thrive in a dynamic, customer-driven environment.