General Manager - Auto Service Leader & Growth Driver

Jiffy-Lub; Springfield Township (Delaware County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonuses for Jiffy Lube University (JLU

Employee discounts on parts and сервис

Employee Assistance Program

Job summary

Jiffy Lube is seeking a General Manager to lead a fast-paced automotive service center. You will guide a high-energy team, ensure top customer experience, and drive daily operations in line with PVA and Jiffy Lube standards.

This hands-on leadership role requires strong communication, coaching, and financial oversight to grow sales and profitability while maintaining safety and quality across all service activities.

Qualifications

• 1+ year of retail service management experience (KPIs, budgeting, calculations)
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
• Comfortable in enclosed or semi‑outdoor work environments
• High school diploma or equivalent

Responsibilities

• Open and close the store while maintaining a clean, organized workspace
• Hire, train, schedule, and coach team members -- including performance evaluations and disciplinary actions
• Drive financial performance: sales growth, profitability, and customer retention
• Oversee cash handling, register reconciliation, and bank deposits
• Complete paperwork for sales, cash receipts, and employee records
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently
• Deliver outstanding customer service and resolve escalated concerns
• Assist with automotive maintenance services and operate various vehicle types
• Enforce safety standards and maintain OSHA and environmental compliance
• Perform additional tasks assigned by the District Manager

Skills

Leadership

Team management

Customer service

Communication

Operational oversight

Retail management

English proficiency

Education

High school diploma or equivalent

Job description

Jiffy Lube is seeking a General Manager to lead a fast-paced automotive service center. You will guide a high-energy team, ensure top customer experience, and drive daily operations in line with PVA and Jiffy Lube standards.

This hands-on leadership role requires strong communication, coaching, and financial oversight to grow sales and profitability while maintaining safety and quality across all service activities.