Auto Service Center General Manager — Lead & Grow

Jiffy Lube; Scottsdale (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Bonuses for Jiffy Lube University (JLU

Employee discounts on parts and - and 

Employee Assistance Program

Job summary

Jiffy Lube, Premium Velocity Auto, seeks a General Manager to lead a fast-paced automotive service center in Scottsdale, AZ. This hands-on leadership role focuses on daily operations, customer experience, and profitability while upholding company standards.

The GM will oversee staffing, training, scheduling, and performance coaching to drive high performance and growth in a dynamic, customer-driven environment.

Qualifications

• 1+ year of retail service management experience.
• Strong English communication (written and verbal).
• Ability to use computers, online tools, and documentation systems.
• High school diploma or equivalent.
• Valid U.S. driver’s license; authorized to work in the U.S.

Responsibilities

• Open and close the store while maintaining a clean, organized workspace.
• Hire, train, schedule, and coach team members, including performance evaluations and disciplinary actions.
• Drive financial performance: sales growth, profitability, and customer retention.
• Oversee cash handling, reconciliation, and bank deposits; complete sales paperwork.
• Monitor inventory, manage supply orders, and prevent shrinkage.
• Deliver outstanding customer service and resolve escalated concerns.
• Assist with automotive maintenance services and operate various vehicle types.
• Enforce safety standards and OSHA/environmental compliance.

Skills

People leadership

Customer service

Communication

Operations management

Education

High school diploma or equivalent

Tools

Computers/office tools

Job description

Jiffy Lube, Premium Velocity Auto, seeks a General Manager to lead a fast-paced automotive service center in Scottsdale, AZ. This hands-on leadership role focuses on daily operations, customer experience, and profitability while upholding company standards.

The GM will oversee staffing, training, scheduling, and performance coaching to drive high performance and growth in a dynamic, customer-driven environment.