General Manager — Lead a Dog-Friendly Team

Priority Dispatch Corp.; McLean (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Bring your dog to work

Paid time off

Medical benefits

Dental insurance

Vision insurance

Employee discount

Referral program

Job summary

Dogtopia in McLean, VA is seeking a General Manager to lead our team and deliver top customer service while ensuring a great environment for the dogs in our care. You will oversee front desk operations, staff training, scheduling, and budget management to maximize efficiency and guest satisfaction.

You’ll coach the team, monitor grooming quality, and drive revenue through upselling and exceptional service. Bring your dog to work to celebrate our culture and enjoy comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• At least three years of experience managing others.
• Franchise experience is a plus.
• Strong supervisory and delegation skills.
• Excellent verbal and written communication.

Responsibilities

• Lead front desk and customer service operations.
• Manage groomers including scheduling and safety.
• Develop and manage budgets, expenses, and inventory.
• Hire, train, and coach staff; conduct performance reviews.
• Maintain safety and cleanliness standards.

Skills

Supervisory

Communication

Interpersonal

Sales skills

Organizational

Business acumen

Problem-solving

Team leadership

Education

High school diploma or equivalent

Tools

MS Office Suite

POS systems

Job description

Dogtopia in McLean, VA is seeking a General Manager to lead our team and deliver top customer service while ensuring a great environment for the dogs in our care. You will oversee front desk operations, staff training, scheduling, and budget management to maximize efficiency and guest satisfaction.

You’ll coach the team, monitor grooming quality, and drive revenue through upselling and exceptional service. Bring your dog to work to celebrate our culture and enjoy comprehensive benefits.