Dog Care General Manager

Dogtopia; McKinney (TX); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Education in dog obedience and dogcare

Bring your dog to work day

401(k)

Performance bonus

Competitive salary

Employee discounts

Free uniforms

Profit sharing

Flexible scheduling

Career advancement opportunities

Dog-friendly workplace

Competitive compensation

Job summary

Dogtopia in McKinney, TX seeks a General Manager to lead all facets of the location. You will supervise a 15–20 person team, ensure top safety for pets, and drive customer satisfaction and sales performance.

The ideal candidate has proven leadership and experience managing a pet care facility, with a strong focus on service quality and business results.

Qualifications

• Proven leadership and team-building skills.
• Strong customer service and sales focus.
• Ability to manage budgets and drive profitability.

Responsibilities

• Lead by example and foster a positive, team-oriented culture.
• Ensure exceptional customer service and safety standards for pets and clients.
• Control expenses and seek opportunities to maximize efficiency and sales.

Skills

Leadership

Customer service

Sales

Education

Experience managing a dog daycare or similar facility

Experience leading a team of 10+ employees

Job description

Benefits

• Education in basic dog obedience and training
• Free bring your dog to work day!
• 401(k)
• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Profit sharing

Benefits/Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation
• Fun Working Environment
• Bring your dog with you to work

Job Summary

Are you a pet lover with a proven track record of successful leadership? Dogtopia, the industry leader in dog daycare, boarding and spa services has an opening for an energetic organized, and experienced general manager to lead all facets of running our location in McKinney. If so, we would like to meet you! Qualified candidate will manage team members, operate all areas of the business and ensure the highest safety standards and levels of satisfaction for all pets and pet parents. The General Manager must be a strong leader with exceptional customer service and sales expertise.

Responsibilities

• Lead by example by creating and sustaining a positive, team-orientation culture,
• Ensuring the highest levels of customer service and safety standards,
• Maintaining controllable expenses, seek opportunities to maximize efficiency as well as realizing where new sales opportunities exist.
• Full management of staff of 15-20 employees.

Qualifications

• At least 2 or more years of managing a dog daycare or similar facility.
• At least 1 to 3 years of experience managing a customer facing, high service providing company.
• At least 1 to 3 years of experience leading a team of 10 or more full and part time employees.
• At least 1 to 3 years of experience in scheduling, performance management, and financial/budgetary accountability