General Manager - Large-Loss Restoration Leader

IICRC; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

On-site gym/fitness room

Health insurance

Paid time off

Profit sharing

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

SERVPRO Team Toft is seeking an experienced General Manager to lead operations, drive growth, and develop leadership across multiple divisions. The role emphasizes servant leadership, coaching managers, and building strong teams to deliver exceptional customer service and performance on large-loss projects.

Ideal candidates bring extensive restoration industry experience, a strong track record in large-loss and storm response, and the ability to manage budgets, staffing, and operations while

Qualifications

• Minimum of 7 years of restoration industry experience, with significant management or leadership experience.
• Demonstrated experience leading restoration operations and managing multiple projects or teams.
• Strong understanding of restoration processes, production management, job costing, and quality control.
• Minimum of 2 years of Xactimate experience.
• Proven ability to lead, coach, and develop management teams.
• Experience managing budgets, financial performance, and operational goals.

Responsibilities

• Provide leadership and oversight to the Marketing, Production, Construction Services, and Office divisions.
• Establish annual business plans and divisional goals that align with overall company objectives.
• Work closely with division managers to maintain consistent operational standards, accountability, and performance.
• Lead regular management meetings to review production, staffing, financial performance, customer concerns, and business goals.
• Ensure jobs are completed according to processes, procedures, and quality standards.

Skills

Leadership

Large-loss experience

Operations management

Team development

Budgeting & staffing

Tools

Xactimate

Job description

SERVPRO Team Toft is seeking an experienced General Manager to lead operations, drive growth, and develop leadership across multiple divisions. The role emphasizes servant leadership, coaching managers, and building strong teams to deliver exceptional customer service and performance on large-loss projects.

Ideal candidates bring extensive restoration industry experience, a strong track record in large-loss and storm response, and the ability to manage budgets, staffing, and operations while