General Manager in Training - Entertainment Center Leader

Lucky Strike Entertainment; Baltimore (MD); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) Plan

Employee Stock Purchase Program

Paid vacation and holidays

Wellness resources

EAP

Discounts: Bowling, Boomer's, Waterpar

Retail and event discounts

Job summary

Lucky Strike Entertainment in Baltimore is seeking a General Manager in Training to rotate through all center operations and learn to run a multimillion-dollar entertainment venue.

You will make real decisions on the floor with experienced leaders and prepare to lead a bustling site, learning how standards, labor, and revenue connect.

This hands-on program emphasizes guest experience, events, and sales, offering a path to leadership in a fast-paced, hospitality-driven company.

Qualifications

• Progressive leadership experience in hospitality, restaurant, or high-volume operations.
• Track record of supporting sales and contributing to revenue growth.
• Experience training and coaching teams in fast-paced environments.
• Active floor-first leadership style focused on guest experience.
• Foundational financial knowledge including labor management and cost control.
• Full schedule flexibility including nights, weekends, and holidays.

Responsibilities

• Rotate through bowling, arcade, food and beverage, bar and events operations to build center fluency.
• Work with the General Manager and department leaders to learn how operational standards, labor decisions, and revenue targets connect.
• Take ownership of shifts, flex labor across departments, and make in-the-moment calls during high-volume periods.
• Drive sales by engaging with guests, supporting events, and executing marketing and promotional programs.
• Participate in hiring, training, coaching, and performance conversations for hourly team members.
• Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownership.

Skills

Leadership experience

Sales growth

Team coaching

Guest experience

P&L basics

Flexible schedule

Job description

Lucky Strike Entertainment in Baltimore is seeking a General Manager in Training to rotate through all center operations and learn to run a multimillion-dollar entertainment venue.

You will make real decisions on the floor with experienced leaders and prepare to lead a bustling site, learning how standards, labor, and revenue connect.

This hands-on program emphasizes guest experience, events, and sales, offering a path to leadership in a fast-paced, hospitality-driven company.