General Manager in Training — Center Ops Leader

Lucky Strike Entertainment; Philadelphia (Philadelphia County); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

Wellness resources

401(k)

Stock purchase program

EAP

Paid time off

Job summary

Lucky Strike Entertainment is a leading location-based entertainment company with 360 bowling centers, five waterparks, a major amusement park in California, and ten Boomers Family Entertainment Centers in key markets. Hospitality is core, delivering memorable experiences for every guest.

As a General Manager in Training, you will rotate through every area of center operations, learn from experienced leaders, and build the skills to run a multimillion-dollar venue.

Qualifications

• Progressive leadership experience in hospitality, restaurant, or high-volume operations.
• A track record of supporting sales and contributing to revenue growth.
• Experience training and coaching teams in fast-paced environments.
• Active, floor-first leadership style focused on guest experience.
• Foundational financial knowledge including labor management, cost control, and basic P&L.

Responsibilities

• Rotate through bowling, arcade, food & beverage, bar, and events operations to build full-center fluency.
• Collaborate with General Manager and department leaders to learn how standards, labor decisions, and revenue targets connect.
• Take ownership of shifts, flex labor across departments, and make on-the-spot decisions during busy periods.
• Drive sales by engaging with guests, supporting events, and executing marketing programs.
• Participate in hiring, training, coaching, and performance conversations for hourly team members.
• Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownership.

Skills

Progressive leadership

Sales support

Team coaching

Guest experience

Financial basics

Flexible schedule

Job description

Lucky Strike Entertainment is a leading location-based entertainment company with 360 bowling centers, five waterparks, a major amusement park in California, and ten Boomers Family Entertainment Centers in key markets. Hospitality is core, delivering memorable experiences for every guest.

As a General Manager in Training, you will rotate through every area of center operations, learn from experienced leaders, and build the skills to run a multimillion-dollar venue.