General Manager in Training: Lead Center Ops & Guest Experience

Lucky Strike Entertainment Corporation; San Jose (CA); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Wellness resources

401(k) retirement plan

Employee Stock Purchase

EAP

Paid vacation

Paid holidays

Discounts

Job summary

Lucky Strike Entertainment is seeking a General Manager in Training to rotate through every area of center operations in a multimillion-dollar venue. You will learn from experienced leaders on the floor, make real decisions, and prepare to lead the center.

You will develop skills in bowling, arcade, F&B, bar, and events operations while collaborating with the General Manager and department leaders to understand how standards, labor, and revenue targets connect.

Qualifications

• Progressive leadership experience in hospitality, restaurant, or high-volume operations.
• A track record of supporting sales and contributing to revenue growth.
• Experience training and coaching teams in fast-paced environments.
• An active, floor-first leadership style with a genuine focus on guest experience.
• Foundational financial knowledge including labor management, cost control, and basic P&L.
• Full schedule flexibility including nights, weekends, and holidays.

Responsibilities

• Rotate through bowling, arcade, food and beverage, bar, and events operations to build full-center fluency.
• Work directly with the General Manager and department leaders to learn how operational standards, labor decisions, and revenue targets connect.
• Take ownership of shifts, flex labor across departments, and make in-the-moment calls during high-volume periods.
• Drive sales by engaging with guests, supporting events, and executing marketing and promotional programs.
• Participate in hiring, training, coaching, and performance conversations for hourly team members.
• Build financial literacy across labor management, COGS, inventory, and cost control in preparation for full P&L ownership.

Skills

Leadership experience

Sales support

Team training

Guest experience focus

Labor management basics

P&L fundamentals

Job description

Lucky Strike Entertainment is seeking a General Manager in Training to rotate through every area of center operations in a multimillion-dollar venue. You will learn from experienced leaders on the floor, make real decisions, and prepare to lead the center.

You will develop skills in bowling, arcade, F&B, bar, and events operations while collaborating with the General Manager and department leaders to understand how standards, labor, and revenue targets connect.