General Manager - Immersive ARTE Museum LA (Onsite)

Louisville Ballet; Santa Monica (CA); Hybrid; USD 130,000 - 155,000; Full time

Job summary

ARTE MUSEUM in the United States is seeking a General Manager for the Santa Monica location. You will oversee HR, accounting, sales, marketing, operations, and system maintenance while leading a cross-functional team and managing external relations with headquarters and local partners.

The role requires strong leadership, strategic planning, and excellent communication. Onsite work five days a week with a focus on visitor experience, promotions, and operational excellence.

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, or related field.
• 10+ years of work experience in a similar position with customer-facing experience.
• Understanding of the exhibition or tourism industry.
• Strong interpersonal communication skills with a customer-focused mindset.
• Ability to supervise and lead a multicultural team and delegate tasks.
• Proven ability to present, train, and communicate effectively across departments.
• Thrive in a fast-paced environment and make pragmatic decisions."],
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Responsibilities

• Oversee museum management across HR, accounting, marketing, operations, and systems.
• Provide strategic direction to grow the ARTE MUSEUM business.
• Coordinate with HQ and US HR to manage promotions, events, and activations.
• Ensure high-quality visitor experiences and adherence to policies.
• Lead onboarding, training, and performance evaluations for staff.
• Communicate management orders and align with multiple departments.

Skills

Interpersonal communication

Leadership

Customer service

Team leadership

Cross-department collaboration

Presentation & training

Decision making

Analytical skills

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Tools

MS Office suite

Job description

ARTE MUSEUM in the United States is seeking a General Manager for the Santa Monica location. You will oversee HR, accounting, sales, marketing, operations, and system maintenance while leading a cross-functional team and managing external relations with headquarters and local partners.

The role requires strong leadership, strategic planning, and excellent communication. Onsite work five days a week with a focus on visitor experience, promotions, and operational excellence.