General Manager, Home Services — Lead Growth & Ops

Tom-Drexler-1; Sanford (FL); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Competitive compensation

Executive partnership

Established support

Meaningful impact

Career opportunity

Comprehensive benefits

Job summary

American Air & Heat, Inc. in Sanford, FL, seeks an experienced General Manager to lead HVAC, Plumbing, Sewer, and Electrical operations. You will own the P&L, drive revenue and profitability, and build leadership teams to execute ambitious growth plans.

The role offers a base salary of $150,000–$200,000 plus performance-based bonus, full-time hours, and a path to shape strategy across multiple trades in a well-established home services business.

Qualifications

• 10+ years of progressive business or operational leadership with full P&L ownership.
• 5+ years leadership in residential home services or a related trades environment.
• Proven track record of leading a multimillion-dollar operation and delivering measurable financial results.
• Strong financial acumen with the ability to manage budgets, analyze performance, improve margins, and drive profitability.
• Demonstrated success using KPIs and operational data to influence decisions and improve business performance.
• Experience leading managers and developing high-performing teams.
• A strategic mindset combined with the ability to execute, solve problems, and drive accountability.
• Strong communication, decision-making, and organizational leadership skills.
• Preferred: Experience in HVAC, Plumbing, Sewer, or Electrical services and familiarity with ServiceTitan or comparable field service management software.

Responsibilities

• Own the P&L and drive revenue, gross margin, EBITDA, and overall profitability.
• Develop and execute strategic growth plans that expand market share and support long-term growth.
• Establish clear performance expectations, monitor key business metrics, identify opportunities, and hold teams accountable for results.
• Improve productivity, efficiency, service delivery, sales effectiveness, and customer satisfaction across all trades.
• Recruit, develop, coach, and retain high-performing managers and field teams.
• Build a performance-driven culture where leaders take ownership and results matter.
• Ensure consistent delivery of exceptional service and uphold the company’s commitment to prompt, professional, and trustworthy service.
• Collaborate with finance, recruiting, marketing, training, dispatch, fleet, warehouse, regional leadership to execute business priorities.
• Oversee dispatching, permitting, fleet, facilities, warehouse, logistics, and field operations.
• Maintain high standards for employee safety, regulatory compliance, and operational procedures.

Skills

P&L ownership

Leadership

Strategic thinking

Financial analysis

KPI management

Team development

Communication

Decision making

Education

Bachelor's degree in Business Administration or equivalent

Tools

ServiceTitan

Job description

American Air & Heat, Inc. in Sanford, FL, seeks an experienced General Manager to lead HVAC, Plumbing, Sewer, and Electrical operations. You will own the P&L, drive revenue and profitability, and build leadership teams to execute ambitious growth plans.

The role offers a base salary of $150,000–$200,000 plus performance-based bonus, full-time hours, and a path to shape strategy across multiple trades in a well-established home services business.