General Manager – Hilton Limited-Service Hotel

Crestpoint Companies; Cincinnati (OH); On-site; USD 55,000 - 65,000; Full time

Job summary

Crestpoint Companies is seeking an experienced General Manager to lead a Hilton-branded, limited-service hotel in Cincinnati. The GM will own overall performance, including guest satisfaction, team development, revenue growth, sales, and profitability.

The ideal candidate will manage the hotel's P&L, drive revenue, build relationships with local businesses, and pursue LNR and corporate accounts while maintaining Hilton standards and guest experience.

Qualifications

• Hotel management experience; GM experience preferred.
• Strong understanding of hotel financials and P&L management.
• Hands-on leader able to develop a team and drive revenue.
• Willingness to pursue local business and corporate accounts.
• Experience with Hilton brand standards is a plus.

Responsibilities

• Lead the day-to-day operation of the hotel.
• Recruit, train, develop, and hold the team accountable.
• Maintain Hilton brand standards and guest satisfaction.
• Understand and actively manage the hotel's P&L.
• Monitor labor and operating expenses while protecting guest experience.
• Collaborate with revenue management to improve occupancy, ADR, RevPAR, and room revenue.
• Develop local negotiated rate and corporate accounts.
• Conduct regular sales calls and visits to businesses.
• Engage with Chamber and local networking activities.
• Develop plans to improve revenue and profitability.
• Maintain a culture of accountability, teamwork, and service.

Skills

Hotel management

GM experience

Leadership

Sales oriented

Communication

Problem solving

Job description

Crestpoint Companies is looking for an experienced, hands-on General Manager to lead a Hilton-branded limited-service hotel in the Cincinnati market.

We are looking for someone who understands that being a successful GM is about more than keeping the hotel running. This person will be responsible for the overall performance of the property, including guest satisfaction, team development, revenue growth, sales, expense management, and profitability.

The right candidate will be comfortable understanding and managing a P&L and will take ownership of both the top and bottom line. We want a GM who is willing to get out into the community, develop relationships with local businesses, attend Chamber and networking events, pursue LNR and corporate accounts, and look for new opportunities to bring business into the hotel.

Key Responsibilities

• Lead the day-to-day operation of the hotel
• Recruit, train, develop, and hold the team accountable
• Maintain strong Hilton brand standards and guest satisfaction
• Understand and actively manage the hotel's P&L
• Monitor labor and operating expenses while protecting the guest experience
• Work closely with revenue management to improve occupancy, ADR, RevPAR, and room revenue
• Develop local negotiated rate (LNR) and corporate accounts
• Conduct regular sales calls and visits to businesses throughout the market
• Build relationships through Chamber, community, and local networking activities
• Develop and execute plans to improve revenue and profitability
• Maintain a strong culture of accountability, teamwork, and customer service

What We're Looking For

• Hotel management experience; GM experience strongly preferred
• Hilton experience is a plus
• Strong understanding of hotel financials and P&L management
• Proven ability to lead and develop a team
• Sales-minded with a willingness to personally develop local business
• Strong understanding of occupancy, ADR, RevPAR, labor costs, and profitability
• Hands-on leadership style
• Strong communication and problem-solving skills
• Ability to take ownership and operate the hotel as a business
• Competitive base salary $55k - $65k based on experience
• Performance-based bonus opportunities
• Paid time off
• Health insurance eligibility
• Opportunity for advancement within a growing hotel portfolio

If you are an experienced hotel leader who enjoys building teams, growing revenue, and taking ownership of a property's overall performance, we'd like to hear from you.