General Manager – High-Volume Upscale Dining & Events

Specialty Restaurants; Burbank (CA); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus plan

Medical, dental and vision insurance

401k with employer match

Paid holidays

Employee dining package

Education Assistance Program

Job summary

Castaway Burbank is seeking a General Manager to lead front-of-house and banquet operations, driving excellence in a high-volume, upscale dining environment. You will manage staff, budgets, and daily operations, while mentoring teams and implementing strategies to grow sales and profitability, all under our elevated brand standards.

The role emphasizes hospitality leadership, data-driven decision making, and strict adherence to health and safety guidelines.

Qualifications

• 5+ years of experience in full-service restaurant management, in a high-volume setting (over $18MM).
• Minimum 2 years in a General Manager role or above.
• Knowledge of events/catering sales and banquet operations.
• Strong leadership, communication, and interpersonal skills.
• Proven ability to manage budgets, analyze financial reports, and make data-driven decisions.
• Ability to work nights, weekends, and holidays.

Responsibilities

• Ensure high levels of guest satisfaction with quality food, service, and ambiance.
• Lead day-to-day restaurant operations, staff management, customer service, and financial performance.
• Recruit, train, and mentor staff to build a motivated team.
• Develop and implement strategies to drive sales and profitability.
• Monitor and control inventory, budgets, and costs to meet financial goals.
• Ensure compliance with health, safety, and sanitation regulations.
• Foster a positive work environment and uphold company values.

Skills

Leadership

Budgeting

Financial analysis

Events & catering

Staff development

Communication

Job description

Castaway Burbank is seeking a General Manager to lead front-of-house and banquet operations, driving excellence in a high-volume, upscale dining environment. You will manage staff, budgets, and daily operations, while mentoring teams and implementing strategies to grow sales and profitability, all under our elevated brand standards.

The role emphasizes hospitality leadership, data-driven decision making, and strict adherence to health and safety guidelines.