General Manager - Castaway Restaurants & Events

Castaway; Burbank (CA); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Quarterly bonus

Medical insurance

401k match

Paid holidays

Education assistance

Life insurance

Employee dining program

EAP

Job summary

Castaway in Burbank is seeking a General Manager to lead all front-of-house and banquet operations, driving excellence in guest experience and financial performance. You will partner with culinary and events teams to uphold our elevated brand standards in a high-volume setting.

The role requires 5+ years in full-service restaurant management, at least 2 years as GM, and a proven track record in budgeting, staff leadership, and safety compliance.

Qualifications

• 5+ years of experience in full-service restaurant management, in a high-volume setting (over $18MM).
• Minimum 2 years in a General Manager role or above.
• Strong leadership and interpersonal skills.
• Proven ability to manage budgets and analyze financial reports.
• Knowledge of health regulations and safety best practices.

Responsibilities

• Oversee front-of-house operations and banquet operations.
• Drive guest satisfaction by maintaining high food, service, and ambiance standards.
• Recruit, train, and mentor staff to build a strong team.
• Develop strategies to drive sales and profitability.
• Monitor budgets and costs to meet financial goals.
• Ensure health, safety, and sanitation compliance.

Skills

Leadership

Budget management

Staff development

Customer service

Operations management

Education

Bachelor's degree in Hospitality or Business

Job description

Company Overview

Named one of Travel + Leisure's \"Best Date Spots in America\", Castaway has curated a whole new dining experience where everyone, including our employees, feels like a star. Our seasonally-inspired menu features interesting cuts of meats from top-notch butchers, a raw bar, vegetable-centric sides, and build-it-yourself charcuterie boards. Castaway has received various notable accolades, including being named one of the top \"Most Romantic Restaurants in LA\" by Thrillist, LA Weekly, Gayot, Yelp, Open Table and NBC.

Our mission at Castaway is to always innovate and consistently deliver a 5 star experience for our teams, guests, and community. SRC prides itself on growth from within, collaboration, teamwork, and creating a positive work environment. We look forward to adding our next valued team member!

Top-notch Benefits

• Competitive salary + Quarterly bonus plan


• Benefits including vacation pay, medical, dental and vision insurance


• Lifestyle Spending Account, this benefit supports you and your family in numerous ways such as through gym memberships, child care, groceries, student loans & more!


• Company dining package with allotted spending amount each month


• Variety of Supplemental Benefit Plans for life's unknowns


• 401k with annual employer match after 12 months


• Employer paid life Insurance throughout the length of employment


• Paid/Floating holidays for 5 major holidays


• Education Assistance Program (EdAP) for hospitality related education growth


• Employee Assistance Program (EAP) to assist with work life balance


• Management Referral Program with up to a $4,000 payout for qualifying management positions


• Pay: $140,000-160,000 annually

Job Summary

The General Manager is the strategic and operational leader of Castaway Burbank, responsible for driving excellence across all front-of-house operations, banquet operations, ensuring financial performance, and cultivating a culture of hospitality that aligns with our elevated brand standards. This role requires a dynamic, polished operator who thrives in a high-volume, upscale dining environment and leads with vision, empowerment, and operational precision.

Key Responsibilities

• Ensure high levels of guest satisfaction by maintaining high-quality food, service, and ambiance.


• Lead and manage day-to-day restaurant operations, including staff management, customer service, and financial performance.


• Recruit, train, and mentor staff to build a motivated and effective team.


• Develop and implement strategies to drive sales and profitability.


• Monitor and control inventory, budgets, and costs to achieve financial goals.


• Ensure compliance with health, safety, and sanitation regulations.


• Foster a positive work environment and uphold company values and standards.


• Handle customer complaints and feedback professionally and efficiently.

Qualifications

• 5+ years of experience in full-service restaurant management, in a high-volume setting (over $18MM), with a minimum of 2 years in a General Manager role or above.


• Knowledge of special events/catering sales and banquet operations.


• Strong leadership, communication, and interpersonal skills.


• Proven ability and success to manage budgets, analyze financial reports, and make data-driven decisions.


• Ability to work in a fast-paced environment and handle multiple tasks.


• Strong knowledge of health department codes, OSHA regulations, and safety best practices.


• Passion for hospitality and a commitment to excellence.


• Ability to work nights, weekends, and holidays.

Disclaimer: The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

Specialty Restaurants Corporation maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.

All job offers are contingent upon successfully passing pre-employment background check