General Manager — High-Volume Restaurant & Leadership Growth

Chick-fil-A; New York (NY); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Bonus potential

Health insurance

Paid time off

Meal discounts

Career growth

Leadership training

Job summary

Chick-fil-A Flatbush in Brooklyn, NY, is seeking a seasoned General Manager to lead a high-volume restaurant, elevate guest experiences, and uphold our values of service and community engagement.

You will coach a large team, optimize operations, manage finances and staffing, and partner with the Operator to achieve sales goals while maintaining Chick-fil-A’s standards and culture.

This role demands strong leadership, operational excellence, and a commitment to supporting Team Members’ growth.

Qualifications

• 3-5 years of experience managing a high-volume restaurant.
• Strong understanding of restaurant operations, financial management (P&L), and labor optimization.
• Proven track record leading large teams in a fast-paced environment.
• Excellent communication, problem-solving, and organizational skills.
• Ability to multitask and maintain service quality during peak hours.
• Flexible schedule including nights, weekends, and holidays.

Responsibilities

• Lead, coach, and inspire a team of managers and staff to achieve excellence.
• Oversee daily restaurant operations, including food production and safety.
• Manage labor scheduling to control costs during peak hours.
• Ensure guest satisfaction through service excellence and handling feedback.
• Analyze financial reports and drive sales and profitability.
• Engage with the local community and promote Chick-fil-A’s values.

Skills

Leadership

Communication

Problem-solving

Organizational skills

Multitasking

Customer service

Job description

Chick-fil-A Flatbush in Brooklyn, NY, is seeking a seasoned General Manager to lead a high-volume restaurant, elevate guest experiences, and uphold our values of service and community engagement.

You will coach a large team, optimize operations, manage finances and staffing, and partner with the Operator to achieve sales goals while maintaining Chick-fil-A’s standards and culture.

This role demands strong leadership, operational excellence, and a commitment to supporting Team Members’ growth.