Directors

Chick-fil-A; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Closed on Sundays

Competitive Pay

Flexible Scheduling

Scholarship Opportunities

Leadership and Growth Opportunities

Meal allowances

Job summary

Chick-fil-A 711 Lexington Avenue Leadership in New York City is seeking seasoned restaurant leaders to join our team. Ideal candidates will bring 5 years of food service leadership and will lead from the front to deliver caring, high‑quality service.

You will participate in day‑to‑day operations in a high‑volume setting, train and discipline team members, ensure safety and standards, and contribute to a culture of teamwork and growth.

Qualifications

• Minimum 2 years as a manager, leader, or director in a fast‑paced restaurant.
• Ability to lead a diverse team and communicate effectively.
• Hands‑on leader with a strong service mindset and CARE from the heart.

Responsibilities

• Jump in and work hands‑on across multiple restaurant positions as needed.
• Train, recalibrate, and discipline Team Members to Chick‑fil‑A standards.
• Manage food cost, labor cost, repairs, maintenance, and cash handling.
• Lead the team to deliver remarkable service in a fast‑paced environment.

Skills

Leadership

Communication

Detail‑oriented

Teamwork

Customer service

Tools

POS system

MS Word

MS Excel

iPads

Job description

Chick-fil-A 711 Lexington Avenue Leadership

We are looking for seasoned individuals to join our restaurant team at Chick-fil-A 711 Lexington Ave. in New York City! At Chick-fil-A, our Team Members are the foundation of our restaurant and are the secret to our success.

Ideal Candidates will have 5 years food service leadership experience and be:

• Motivated and an experienced proven hard worker
• Focused, dedicated, and detail-oriented
• Responsible, dependable, and reliable
• Be hands on and lead from position
• Passionate about serving with CARE from the heart

Some perks of working for Chick-fil-A:

• Closed on Sundays
• Competitive Pay
• Flexible Scheduling
• Scholarship Opportunities
• Leadership and Growth Opportunities
• Meal allowances

General Requirements:

• Ability to participate operationally in day to day activities in a high-volume fast-paced restaurant.
• Must be able to follow appearance and uniform requirements.
• Must be able and willing to stand, walk, and work on their feet for extended periods of time.
• Must be able to bend and lift loads up to 50 pounds. Also, must be able to bend down to grasp objects, bend and twist neck and waist, reach above and below shoulders, and squat.
• Must be able to push and pull carts weighing up to 100 pounds.
• Must be able to climb ladders, use stairs often, and use box cutters.
• Must be able to manage environmental exposure to varying temperatures (coolers, ovens, freezer, outdoors, etc.).
• Must have a proper use of knowledge of the following equipment items (may include but not limited to): knives, personal protective equipment, hand trucks, carts, food cutter and fryers (must be 18 years of age or older), power equipment, vehicles, and all other equipment used within or for the restaurant.
• Must have a minimum of 2 years as a manager, leader, or director experience.

Requirements and Responsibilities for Leadership:

We are looking for individuals who are:

• Experienced, professional, and dedicated to a team of excellence
• Great communicators both in handling difficult situations and a diverse team
• Very detail-oriented and have a high situational awareness
• Represent Chick-fil-A well and have unquestionable integrity
• Available and willing to work 40 hours a week
• Servant leaders with a strong sense of stewardship

Applicants must be able to:

• Jump in and work-hands on in multiple positions of the restaurant at any given time during the day to help our team give remarkable service to our guests
• Follow all Chick-fil-A standards and procedures. Train and re-calibrate Team Members to consistently follow all Chick-fil-A processes and procedures
• Perform discipline for actions that do not meet Chick-fil-A standards and execute documentation for all team members who fail to meet expectations
• Be honest, trustworthy, and accountable for food cost, labor cost, repairs and maintenance, and cash management
• Troubleshoot, problem solve, and make quick decisions on a daily basis based on the operation need at any given moment
• Work in a fast-pace, multiple level, high volume environment leading our team to deliver fresh and crave-able food with remarkable service
• Proficient in using computers, Microsoft Word, Microsoft Excel, iPads, and POS system.

Must have a minimum of 2 years as a manager, leader, or director experience.

*A detailed job description will be provided at the time of hire

Working at a Chick-fil-A® restaurant is more than a job - it's an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.