General Manager - Guest-Obsessed Leader (Fast-Casual)

Chipotle; Philadelphia (Philadelphia County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings plan

Quarterly bonus

People development bonuses

Tuition assistance

Career growth

Paid time off

Holiday closures

Job summary

Chipotle is seeking a General Manager to lead daily operations, hire and develop teams, and drive superior guest experiences. You’ll oversee scheduling, P&L management, and food safety while delivering strong sales and guest satisfaction in a fast-paced environment.

You’ll be responsible for recruiting, training, and coaching crew, shift leaders, and Apprentices, ensuring accuracy in digital orders and exceptional hospitality across lunch, dinner, and weekend shifts.

Qualifications

• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting.

Responsibilities

• Be guest obsessed – uphold top-notch standards of excellence and hospitality.
• Ensure speed of service, accuracy, and positive guest-obsessed experience.
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management.
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources.
• Direct our team members to deliver accurate and on-time digital orders.
• Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing).
• Ensure the dining room remains clean and the restaurant is always guest-ready.
• Uphold food safety, operational, and compliance standards.
• Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan.
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation.

Skills

Guest obsession

People leadership

Recruiting

Performance management

Staff training

Sales forecasting

P&L management

Scheduling

Operations management

Job description

Chipotle is seeking a General Manager to lead daily operations, hire and develop teams, and drive superior guest experiences. You’ll oversee scheduling, P&L management, and food safety while delivering strong sales and guest satisfaction in a fast-paced environment.

You’ll be responsible for recruiting, training, and coaching crew, shift leaders, and Apprentices, ensuring accuracy in digital orders and exceptional hospitality across lunch, dinner, and weekend shifts.