General Manager: Growth, Service & Profit

Wendy; Cape Girardeau (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical Benefits

Bonus Potential

Free Meals

College Assistance

GED Assistance

Life Insurance

Disability Insurance

Direct Deposit

Referral Bonus

Tenure Recognition

Holiday Pay

Advancement Opportunities

Sick Pay

Uniforms

Vacation

401k Matching

EAP (ComPsych)

Unity Care

Job summary

Wendy’s in the United States is seeking a General Manager to lead daily restaurant operations, deliver exceptional guest service, and drive sales while controlling costs. The GM will recruit, train, and develop the team, ensure food safety and quality, and uphold company standards across all functions.

The role requires strong leadership, financial acumen, and the ability to balance customer satisfaction with profitability.

Qualifications

• At least 2 years of management experience in the restaurant or hospitality industry.
• Proven leadership and staff development abilities.
• Strong customer service orientation and communication skills.
• Experience budgeting, cost control, and financial performance.
• Excellent problem-solving and organizational skills.
• Clear verbal and written communication with teams and senior management.
• Ability to manage multiple priorities and schedules.
• High attention to food quality, cleanliness and safety standards.

Responsibilities

• Oversee daily restaurant operations, ensuring cleanliness, organization and efficiency.
• Maintain Wendy’s standards for food quality, service, safety, and guest experience.
• Lead recruitment, training, and development of team members and managers.
• Manage budgets, labor, and inventory to drive profitability.
• Ensure legal and company compliance in health, safety and operations.
• Develop local marketing efforts and community engagement to increase sales.
• Monitor performance and provide regular reports to district/area leadership.
• Foster a positive, inclusive, high-performing work environment.

Skills

Management experience

Leadership

Customer service

Financial acumen

Problem solving

Communication

Organization

Attention to detail

Tools

Job description

Wendy’s in the United States is seeking a General Manager to lead daily restaurant operations, deliver exceptional guest service, and drive sales while controlling costs. The GM will recruit, train, and develop the team, ensure food safety and quality, and uphold company standards across all functions.

The role requires strong leadership, financial acumen, and the ability to balance customer satisfaction with profitability.