Assistant General Manager: Lead Teams, Elevate Service

Wendy's; Village of Plover (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Bonus Potential

Free Meals while Working*

College Assistance

Education Rewards/ GED Assistance

Company Chaplain

Life Insurance

Short & Long Term Disability

Direct Deposit

Referral Bonus

Tenure Recognition

Holiday Pay (Thanksgiving & Christmas)

Opportunity for Advancement

Sick Pay

Uniforms

Vacation

Company Match 401k

Employee Assistance Program (ComPsych)

Unity Care

Job summary

Wendy’s in the United States seeks an Assistant General Manager to support the General Manager in overseeing all aspects of restaurant operations, ensuring exceptional service, financial performance, and staff satisfaction.

This role requires leading a management team, driving profits, and delivering a positive guest experience in a fast-paced environment, with emphasis on teamwork, training, and compliance.

Qualifications

• At least 2 years of management experience in restaurant or hospitality.
• Proven leadership and ability to develop a strong team.
• Excellent customer service and problem-solving skills.
• Financial acumen with budgeting and cost control experience.
• Strong communication and organizational abilities.

Responsibilities

• Oversee daily restaurant operations and drive profitability.
• Lead and mentor shift managers and staff.
• Ensure food quality, safety, and sanitation standards.
• Manage scheduling, labor costs, and payroll processing.
• Recruit, hire, train, and onboard new employees.
• Enhance customer experience and handle complaints professionally.
• Support marketing and local community engagement activities.

Skills

Leadership

Customer Service

Operations Management

Team Development

Communication

Organization

Attention to Detail

Job description

Wendy’s in the United States seeks an Assistant General Manager to support the General Manager in overseeing all aspects of restaurant operations, ensuring exceptional service, financial performance, and staff satisfaction.

This role requires leading a management team, driving profits, and delivering a positive guest experience in a fast-paced environment, with emphasis on teamwork, training, and compliance.