General Manager: Growth, Leadership & Revenue

Midwest Shooting Center; Wheeling (WV); Vor Ort; USD 60.000 - 81.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Employee discounts

Career growth opportunities

Zusammenfassung

Midwest Shooting Center is seeking a General Manager in Wheeling, WV to lead the location, align AGMS and Guest Services, and drive a culture of accountability and exceptional member service.

The General Manager will oversee Purchasing, Retail, Premium Services, and Guest Services, ensuring compliance, profitability, and growth across memberships, training, and retail operations. Expect performance incentives and comprehensive benefits.

Qualifikationen

• Proven leadership experience overseeing multiple departments.
• Strong financial acumen and P&L management.
• Commitment to safety, compliance and high service standards.

Aufgaben

• Lead, coach, and hold accountable the department managers (Premium Services, Retail Operations) and Guest Services team.
• Oversee and align departmental strategies to ensure balanced growth across memberships, training, and retail/range.
• Ensure profitability targets through revenue growth, margin management, and expense discipline.
• Maintain compliance with regulatory requirements (ATF, OSHA, financial controls, company policies).
• Act as the final escalation point for member, client, or customer issues; conduct weekly manager one-on-ones and leadership team meeting.
• Review, track, and report on key departmental metrics to headquarters; use data to drive improvement plans.
• Foster collaboration between departments to maximize referrals, conversions, and member retention.
• Maintain talent pipelines: hire, train, and develop staff and leaders; ensure succession planning.
• Serve as the cultural leader of the location, modeling company values, professionalism, and accountability.
• Act as Manager on Duty (MOD) when needed, ensuring full operational oversight.

Jobbeschreibung

Midwest Shooting Center is seeking a General Manager in Wheeling, WV to lead the location, align AGMS and Guest Services, and drive a culture of accountability and exceptional member service.

The General Manager will oversee Purchasing, Retail, Premium Services, and Guest Services, ensuring compliance, profitability, and growth across memberships, training, and retail operations. Expect performance incentives and comprehensive benefits.