General Manager - Final Mile

NEHDS Logistics LLC; Little Rock (AR); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Job summary

Werner Enterprises seeks a seasoned logistics operations leader to guide delivery and warehouse activities across the United States. You will align operations with client goals, monitor the full fulfillment cycle, and ensure safety and regulatory compliance.

Responsibilities include leading teams, analyzing reports, developing staff, and managing up to 9+ White Glove Delivery Units daily while maintaining KPI reporting.

Qualifications

• 3-5 years effective in managing / home delivery / 3PL (third-party logistics) and P&L's
• Strong knowledge of warehouse processes, technology, order fulfillment to retail, transportation, and supply chain management
• Excellent written and verbal communication skills
• Effective organizational and planning skills including problem solving with a team
• Experience in direct customer interaction role with team management to meet client expectations
• Proven leadership ability; ability to mentor and lead a team
• Strong computer skills: Excel, Word, PowerPoint
• 2-3 years in warehouse management, distribution, and inventory control, preferably big box consumer goods or last-mile (3PL)
• Proven track record of successful warehouse management for large clients with multi-year agreements
• Manage up to 9+ White Glove Delivery Units per day / contracted teams

Responsibilities

• Support strategic direction to align activities with client goals
• Monitor fulfillment cycle to meet client requirements including transportation and inspections
• Ensure safe work environment per OSHA and regulations
• Enforce government regulations related to warehouse and transportation operations
• Support maintenance activity policies and procedures
• Foster a team-oriented culture
• Review activity and forecasts to determine needed modifications
• Direct use of KPI reporting and team development
• Develop personal development plans to meet client needs

Skills

Team leadership

Communication

Microsoft Office

Warehouse management

P&L management

Tools

Excel

PowerPoint

Job description

Responsibilities

• Support strategic direction in order that all activities delivery operations align with the client’s goals and expectations.
• Ensure proper measuring and monitoring of the complete fulfillment cycle to meet and exceed client requirements-including transportation, receiving and quality inspections, return inventory management.
• Ensures a safe work environment and equipment operation in compliance with OSHA and other state and local fire and safety regulations.
• Support the enforcement of all government regulations related to the warehouse operations and transportation operation including but not limited to OSHA and other governmental agencies.
• Support policies and procedures for all maintenance activities.
• Support a culture of a team environment.
• Confers with senior management, reviews and analyzes activity, operating and forecast reports to determine whether modifications in operations are required.
• Support for the overall direction, coordination, motivation, and evaluation of direct reports.
• Establishes and directs a plan of personal development which will support the client’s requirements, and specifications.
• Effective manage KPI reporting

Qualifications

• 3-5 years effective in managing / home delivery / 3PL (third-party logistics) / Home Décor or Installations and P&L's Requirements
• Strong knowledge of warehouse processes, technology, order fulfillment to retail, transportation, and supply chain management.
• Excellent written and verbal communication skills.
• Effective organizational and planning skills including the ability to define a problem, collect data, determine root cause, and work to resolution with a team.
• Experience in a direct customer interaction role, with a solid background of managing work teams to meet client expectations.
• Proven leadership ability; demonstrated ability to build, mentor, train, grow and lead a team.
• Strong computer skills, especially in Microsoft Office Suite (Excel, Word, PowerPoint).
• Minimum 2-3 years of experience in warehouse management, distribution, and inventory control - preferably in big box consumer goods or last-mile distribution (3PL).
• Proven track record of successful warehouse management, for large clients with multi-year service agreements.
• Manage up 9+ (White Glove Furniture) Delivery Units per day / Contracted independent home delivery teams.
• 2-3 years effective in managing / home delivery / 3PL (third-party logistics) and P&L's

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law.

We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Werner Enterprises, Inc. delivers superior truckload transportation and logistics services to customers across the United States, Mexico and Canada. With 2025 revenues of nearly $3.0 billion, a modern truck and trailer fleet, more than 14,500 talented associates and our innovative Werner EDGE® technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service. Werner® provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. Werner embraces inclusion as a core value and manages key risks and opportunities through a balanced sustainability strategy.