Field Manager - Final Mile

NEHDS Logistics LLC; Little Rock (AR); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, dental & vision plans

401(k) plan

Stock purchase plan

Paid time off

Life insurance

Disability plans

Job summary

Werner Enterprises seeks a Field Area Delivery Operations Manager to own delivery operations for a dedicated account and on-site staff, ensuring white-glove appliance delivery meets seven-day operations. The role requires flexibility, weekend/holiday coverage, and real-time issue handling across multiple locations in the region.

Ideal candidates have 3-5 years in warehouse or last-mile leadership, strong decision-making, and the ability to recruit owner-operators.

Qualifications

• 3-5 years of supervisory experience in warehouse, distribution, or last-mile operations.
• Strong leadership and team-building abilities.
• Excellent communication and decision-making skills.

Responsibilities

• Oversee delivery operations for assigned account and on-site staff.
• Recruit owner-operators and independent delivery contractors.
• Schedule loading/unloading, dispatch, and ensure on-time delivery.
• Develop and refine policies to improve department performance.
• Travel to multiple cross-dock locations and showrooms.
• Ensure compliance with company policies and safety standards.

Skills

Leadership

Effective communication

Problem solving

Time management

Computer skills

Education

Bachelor's degree

Tools

Workforce management software

Job description

Job Summary

We are seeking a Field Area Delivery Operations Manager who will support and own the overall delivery operations of an assigned dedicated account and on-site staff to ensure transportation service expectations are met for a brand-new White Glove appliance start up to support a 7 day business model. Must be able to work flexible schedules including weekends and holidays and be available to address operational issues in real time.

RESPONSIBILITIES

• 3-5 years effective in managing Consumer Goods / Delivery / Transportation / Appliance / Installations - Remote teams or drivers.
• Performs supervisory responsibilities to effectively manage personnel including interviewing, hiring, training, planning, assigning work, appraising performance, disciplining, addressing complaints and resolving problems.
• Establishes and maintains positive working relationships to meet or exceed customer expectations while optimizing the transportation network.
• Develops, implements and refines department policies and procedures to ensure overall effective departmental performance.
• Schedules loading/unloading appointments and dispatches equipment as needed to assure daily on-time delivery.
• Explores, implements and manages cost saving opportunities.
• Road Warrior - Travels to area cross docks / showrooms (from 5-8 locations)
• Adheres to company policies and procedures and ensures compliance.
• Receives and carries out instructions.
• Maintains regular and predictable attendance.
• Recruits the owner operators – independent delivery contractors (of 26 ft box trucks)
• Support the delivery of "White Glove" appliances in throughout the state of Texas

Requirements

• Minimum 3-5 years of experience in warehouse management, distribution, and four wall inventory control - preferably in big box consumer goods or last-mile distribution.
• Communicates effectively.
• Demonstrates effective leadership.
• Solves problems and makes decisions independently and proactively.
• Manages multiple priorities and deadlines.
• Uses computers and software programs proficiently.
• Exhibits ability to read, write, talk and hear; add, subtract, multiply and divide; and lift and/or move up to 80 lbs. as required.
• Valid Driver’s License /Road Warrior to support 6 locations.

EDUCATION AND/OR EXPERIENCE

Bachelor's degree from four-year college or university; three to four years of related experience and/or training; or equivalent combination of education and experience.

Benefits

• This position is eligible for benefits, which include medical, dental and vision plans.
• We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Equal Employment Opportunity

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.

Werner Enterprises, Inc. delivers superior truckload transportation and logistics services to customers across the United States, Mexico & Canada. With 2025 revenues of nearly $3.0 billion, a modern truck and trailer fleet, more than 14,500 talented associates and our innovative Werner EDGE technology, we are an essential solutions provider for customers who value the integrity of their supply chain and require safe and exceptional on-time service. Werner provides Dedicated and One-Way Truckload services as well as Logistics services that include truckload brokerage, freight management, intermodal and final mile. Werner embraces inclusion as a core value and manages key risks and opportunities through a balanced sustainability strategy.