General Manager - Falcon Writer

Veeva Systems, Inc.; United States; Hybrid; USD 150,000 - 300,000; Full time

Benefits offered by this job

Medical, dental, vision, and basiclife

Flexible PTO and holidays

Retirement programs

1% charitable giving program

Job summary

Veeva Systems, Inc. is seeking a General Manager for the Falcon Writer product suite. The role leads strategy, execution, and P&L, operating as a startup within Veeva to scale a market-leading platform for life sciences customers.

Seeking a high-energy leader with a track record of rapid decision-making, operational rigor, and strong stakeholder management to drive revenue and customer success in a flexible Work-Anywhere environment.

Qualifications

• 15+ years in leadership roles spanning strategy, execution, delivery, or product management.
• Strong commercial acumen with history of closing and expanding enterprise deals.
• Deep experience building scalable GTM structures in high-growth environments.
• Outstanding prioritization with focus on business outcomes and customer value.
• Excellent communication, executive presence, and stakeholder management.

Responsibilities

• Drive end-to-end vision, long-term roadmap, and go-to-market strategy to establish Falcon Writer as the category leader.
• Act as executive sponsor on high-stakes deals, building strategic partnerships with enterprise accounts and ensuring adoption and retention.
• Be the public face of the product, communicating vision and value at industry events.
• Scale operations and team execution by hiring and retaining top talent and establishing scalable delivery and contracting processes.
• Drive product innovation and quality through close partnership with Product leadership.
• Own P&L and performance metrics including revenue, services profitability, and customer satisfaction.

Skills

Leadership

Strategy & execution

Enterprise deals

Operational rigor

Executive communication

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The General Manager, Falcon Writer owns the overall business strategy, execution, and P&L for the Falcon Writer product suite. The business will operate as a startup within Veeva. Serving as the primary business owner, this leader oversees Strategy, Product, Services, and Internal Support teams to build, scale, and deliver a market-leading platform.

This role requires a high-energy leader with the judgment to separate signal from noise, learn quickly, standard-set for operational excellence, and aggressively pursue the needle-moving fights that establish Falcon Writer as an indispensable industry solution.

What You’ll Do

• Drive Market Leadership & Strategy: Formulate and execute the end-to-end vision, long-term roadmap, and go-to-market strategy to establish Falcon Writer as the category leader.
• Ensure Customer Success & Key Deals: Act as an executive sponsor on high-stakes deals, building deep strategic partnerships with key enterprise accounts and ensuring flawless customer adoption and retention.
• Public Face of the Product: Communicate product vision and value in the marketplace. Present at industry conferences. Be the product evangelist.
• Scale Operations & Team Execution: Attract, hire, and retain a high-performing team of A-players. Establish scalable, customer-centric delivery and contracting processes to support rapid business growth.
• Drive Product Innovation & Quality: Partner closely with Product leadership to prioritize core features and maintain exceptional customer satisfaction.
• P&L & Performance Accountability: Drive accountability across key operational metrics, including revenue targets, services profitability, customer satisfaction, and product delivery milestones.

Requirements

• 15+ years of experience in leadership roles spanning strategy, execution, delivery, or product management.
• Strong commercial acumen with a history of closing, expanding, and supporting strategic enterprise deals.
• Deep experience establishing operational rigor, repeatable processes, and scalable go-to-market structures in high-growth environments.
• Exceptional prioritization skills with a sharp focus on business outcomes and customer value over vanity metrics.
• Outstanding communication, executive presence, and stakeholder management skills.

Perks & Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company-paid holidays
• Retirement programs
• 1% charitable giving program

Compensation

• Base pay: $150,000 - $300,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].