General Manager, Contracted Services & Operations

Aramark Corporation; San Antonio (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client generating $2-15M+ in revenue annually. The role requires strong operations leadership, financial acumen, and a focus on safety and client satisfaction.

You will lead a team across food service, facility support, custodial services, retail, and hospitality, ensuring service excellence and growth while maintaining compliance with regulations and Aramark standards.

Qualifications

• Leadership experience overseeing teams in service contracts.
• Strong client relationship management and communication skills.
• Experience managing budgets and financial controls for contracted services.
• Strategic planning to improve operations and service delivery.
• Knowledge of contract terms, obligations, and compliance.

Responsibilities

• Leads a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
• Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
• Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.
• Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
• In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.
• Manages compliance with all local, state and federal regulations and codes and maintains all associated records and reports.
• Ensures compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.

Skills

Leadership

Client relationship management

Budget management

Strategic planning

Contract services knowledge

Education

Bachelor's degree in Food Service/Hospitality/Facilities/Business Management

Job description

Aramark is seeking a General Manager to plan, manage, and guide multiple contracted services for a client generating $2-15M+ in revenue annually. The role requires strong operations leadership, financial acumen, and a focus on safety and client satisfaction.

You will lead a team across food service, facility support, custodial services, retail, and hospitality, ensuring service excellence and growth while maintaining compliance with regulations and Aramark standards.