General Manager, Collision Repair Operations & Growth

Crash-Champions-Collision-Repair-Team-1; Fairhope (AL); On-site; USD 75,000 - 129,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a frontline Production/Operations Leader to manage the front and back of shop operations, ensuring high throughput and quality with I-Car standards. You will supervise technicians, write estimates, and coordinate between teams to meet delivery timelines.

The role requires strong leadership, experience in collision repair, and the ability to drive payroll and staffing processes while mentoring staff for growth.

Qualifications

• Knowledge of collision industry processes and insurer procedures.
• Aptitude for decision-making and problem solving.
• Ability to lead and collaborate to meet goals.
• Proven ability to meet deadlines and deliver results.
• Proficient with CCC ONE Total Repair Software.
• Comfort with computers and general technology.
• Valid driver’s license required.

Responsibilities

• Meet or exceed location revenue goals and KPIs through efficient vehicle intake to delivery.
• Assign repairs to technicians and prioritize teardown/paint work.
• Support teammates during peak times by handling check-ins and estimates.
• Maintain production standards and ensure correct billing and PPE compliance.
• Process payroll timely and manage staff PTO/vacations.
• Coordinate daily flow with body techs, estimators, and parts managers.
• Prepare DRP estimates after full damage discovery and update as needed.
• Recruit and coach teammates, ensuring qualified candidates for roles.

Skills

Collision industry knowledge

Leadership

Time management

Problem solving

Communication

Valid driver’s license

Team collaboration

Tools

CCC ONE Total Repair Software

Job description

Crash Champions is seeking a frontline Production/Operations Leader to manage the front and back of shop operations, ensuring high throughput and quality with I-Car standards. You will supervise technicians, write estimates, and coordinate between teams to meet delivery timelines.

The role requires strong leadership, experience in collision repair, and the ability to drive payroll and staffing processes while mentoring staff for growth.