General Manager - Clayton - 4762

Paycom - ATS; Garner (NC); On-site; USD 52,000 - 75,000; Full time

Job summary

Paycom - ATS is seeking a hands-on Restaurant Manager in Garner, NC to lead daily operations, drive sales, and uphold EBITDA targets while building a culture of accountability.

You will recruit, train, and develop Managers and Team Members, ensure FOH/HOH excellence, manage inventory and scheduling, and maintain compliance with wage and hour laws. Strong ServSafe focus and guest-centric leadership are essential for success.

Qualifications

• Must be at least 21 years old.
• High School diploma or equivalent required; bachelor's degree preferred.
• Prefer 2 years of hands-on restaurant management experience.
• ServSafe certification preferred or obtainable within 90 days.
• Valid driver's license.

Responsibilities

• Own FOH and HOH results, driving sales and EBITDA.
• Recruit, hire, train, and develop Managers and Team Members.
• Enforce CHARM service model with every Guest.
• Control inventory, payroll, and cash handling; report concerns.
• Monitor scheduling to meet sales goals and staffing needs.
• Ensure compliance with wage-hour laws and company policies.

Skills

Sales growth

Leadership

Communication skills

Team motivation

Staff scheduling

Problem solving

Financial acumen

Education

High School Diploma or equivalent

Bachelor's Degree preferred

Tools

POS systems

Microsoft Excel

Payroll software

Job description

JOB SUMMARYThis position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.ESSENTIAL DUTIES AND RESPONSIBILITIESOwn your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountabilityResponsible for all front of house (FOH) and heart of house (HOH) results including EcosureEnsure CHARM service model is fully integrated by FOH Team with every GuestCommunicate company initiatives and tactics to drive sales and profitabilityRecruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.Conduct regular one-on-one's and follow-up with Managers and Team Members.Reinforce Team Members' skills and Managers' leadership behaviors.Identify and implement strategies to retain the best Team Members.Control receiving and inventory levels and report all concerns to Area Coach (AC).Create and delegate daily goals and tasks and ensure completion through consistent follow-up.Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.Job RequirementsMust be at least 21 years old.High School Diploma or High School equivalency required. Bachelor's Degree preferred.Prefer 2 years of hands-on restaurant management experience.ServSafe Certified preferred or able to obtain certification within 90-days of employment.Valid Driver's License.Commitment to excellence in friendly service.Proven ability growing sales.Ability to inspire and motivate others.Able to analyze issues and problem solve.Sets clear goals for themselves and their team.Demonstrates strong verbal and written communication skills.Foster collaboration and team work within your team.PHYSICAL REQUIREMENTSThis position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.