General Manager - Arrowood Road - 4434

Paycom - ATS; Charlotte (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

Paycom - ATS in Charlotte, NC seeks a Restaurant Manager to lead daily operations, drive sales, and hit EBITDA targets. You will recruit, train, and coach Managers and Team Members while ensuring FOH and HOH excellence and compliance with company standards.

Responsibilities include managing staffing, controlling costs, and upholding CHARM service. A 55-hour work week, strong communication, and a proven hospitality track record are required.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred.
• 2 years of hands-on restaurant management experience preferred.
• ServSafe certification preferred or able to obtain within 90 days of employment.
• Valid Driver's License required.

Responsibilities

• Own your four walls and local community by growing sales and achieving budget.
• Manage front of house and heart of house results including Ecosure.
• Ensure CHARM service model is integrated by FOH team with every guest.
• Recruit, hire, train, and develop managers and team members; conduct regular coaching.
• Monitor scheduling, staffing, and performance to meet sales goals.
• Adhere to wage/hour regulations and restaurant filing responsibilities.
• Control costs, inventory, and payroll; report concerns to Area Coach.

Skills

Leadership

Communication

Team building

Sales growth

Problem solving

Scheduling

Customer service

Education

High School Diploma or GED

Bachelor's Degree preferred

ServSafe Certification preferred

Job description

JOB SUMMARYThis position is responsible for the day-to-day management of the restaurant. The incumbent is responsible for growing sales, achieving restaurant EBITDA, meeting budget, and creating a culture of accountability within their restaurant. Responsible for recruiting, hiring, training, coaching, and leading Managers and Team Members.ESSENTIAL DUTIES AND RESPONSIBILITIESOwn your four walls and your local community through growing sales, achieving EBITDA, meeting budget, and creating a culture of accountabilityResponsible for all front of house (FOH) and heart of house (HOH) results including EcosureEnsure CHARM service model is fully integrated by FOH Team with every GuestCommunicate company initiatives and tactics to drive sales and profitabilityRecruit, hire, train, develop, and communicate through consistent daily interactions and weekly meetings with all Managers and Team Members.Conduct regular one-on-one's and follow-up with Managers and Team Members.Reinforce Team Members' skills and Managers' leadership behaviors.Identify and implement strategies to retain the best Team Members.Control receiving and inventory levels and report all concerns to Area Coach (AC).Create and delegate daily goals and tasks and ensure completion through consistent follow-up.Monitor sales performance to ensure proper scheduling and staffing while developing strategies to meet sales goals.Adhere to company policies, procedures, all state and federal wage and hour regulations, and restaurant filing responsibilities. Control funds, bank deposits, and payroll.Job RequirementsMust be at least 21 years old.High School Diploma or High School equivalency required. Bachelor's Degree preferred.Prefer 2 years of hands-on restaurant management experience.ServSafe Certified preferred or able to obtain certification within 90-days of employment.Valid Driver's License.Commitment to excellence in friendly service.Proven ability growing sales.Ability to inspire and motivate others.Able to analyze issues and problem solve.Sets clear goals for themselves and their team.Demonstrates strong verbal and written communication skills.Foster collaboration and team work within your team.PHYSICAL REQUIREMENTSThis position requires regular attendance; the ability to work up to 55 hours per week is required; requires the ability to stand or walk for hours at a time; frequently required to hear, speak, walk, crawl, climb, stand, reach, bend, balance, kneel, stoop, lift and carry items up to 50 lbs; requires ability to tolerate significant changes in temperature, and frequent immersion of hands in water and cleaning or sanitizing solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.