General Manager - Chicago

TITLE Boxing Club; Chicago (IL); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Full-benefit package (medical, dental,

Free TITLE Boxing Club classes

Discounted company merchandise

Job summary

TITLE Boxing Club Chicago – Lincoln Park is hiring a General Manager to drive sales, oversee fitness and operations, and lead the club team to deliver an exceptional member experience.

The GM will manage resourcing, scheduling, and performance, collaborating with Regional Leadership to meet revenue goals while upholding TITLE brand standards. Flexible hours and a strong customer-service focus are essential.

Qualifications

• High school diploma or GED required.
• College degree strongly preferred.
• CPR and First Aid certification preferred.
• Flexible hours including mornings, evenings, or weekends.

Responsibilities

• Drive membership sales and lead the team by example.
• Hit monthly revenue targets through memberships, class packages, private training, and retail.
• Foster and maintain a high-performing, mission-driven team.
• Manage end-to-end employment and development including resourcing, scheduling, and performance reviews.
• Supervise ongoing training to ensure proficiency in sales, operations, fitness, and TITLE brand standards.
• Collaborate with Regional Leadership and Corporate to deliver the end-to-end club sales funnel.
• Cultivate a energetic, community-focused club culture with high member satisfaction.
• Oversee club operations and member engagement.
• Ensure a clean, welcoming club environment and handle interviewing, scheduling, and payroll.

Skills

Managerial experience

Customer service

Team leadership

Multi-tasking

Boxing fitness knowledge

Education

High school diploma/GED

College degree preferred

Job description

General Manager

TITLE Boxing Club Chicago - Lincoln Park

Position Overview

The General Manager (GM) executes all sales, fitness, and operation functions within TITLE Boxing Club. The GM provides exceptional member experience, a team environment, and ensures the club's financial success. The GM is responsible for end-to-end management and development - focusing on effective and efficient resourcing, scheduling, club & team performance, goal setting, and providing exceptional customer service; through upholding the company policies as the ultimate brand ambassador.

Brand Standards & Responsibilities

• Driving membership sales and leading your team by example
• Hit monthly revenue targets through membership enrollment and retention, as well as class package, private training, equipment, and retail sales
• Foster and maintain an engaged, high-performing team that aligns with the company’s mission, vision, and values
• Manage all end-to-end employment and development - through resourcing, scheduling, daily/weekly goals, and monthly/quarterly performance evaluations
• Facilitate and supervise ongoing training(s) to ensure all employees are proficient in club sales, operations, fitness, and TITLE brand standards + policies
• Meet and collaborate with Regional Leadership and Corporate - with ongoing communication to deliver E2E club sales funnel through prospect/lead generation, first-time visitors, marketing/events, and new membership units
• Cultivate an evergreen source of energy and community-focused club culture that delivers high member satisfaction and achieves maximum profitability
• Delegate, oversee and lead all club operations and member engagement
• Monitor club appearance, including a clean, friendly, and well-maintained environment
• Execute and oversee employee interviewing, training, scheduling, and payroll upon start
• Adhere to all operational policies and maintain responsibilities for compliance with State & Federal employment
• Meet/exceed TITLE key performance indicators for club metrics - through daily, weekly, and monthly reports

Skills & Qualifications

• 3-5+ years in a managerial role - supervising, directing, and coaching teams
• Experience managing trend reports and/or demonstrated math analytical/ratio skills
• Excellent interpersonal and customer service skills
• Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable & welcoming energy
• Fitness enthusiast and boxing experience preferred; however, not a 'knock-out' qualification

Requirements

• High school diploma/GED
• College degree strongly preferred
• CPR and First Aid certified preferred
• Flexible hours, with the ability to work early mornings, evenings, and/or weekends

Compensation & Perks

• $60,000 - $70,000 salary + monthly bonus incentives
• Full-benefit package (medical, dental, and vision)
• Free TITLE Boxing Club classes
• Enjoy discounted company merchandise and take classes for FREE

TITLE Boxing Club is the world's leading boxing fitness brand that offers a full-body, authentic heavy-bag workout designed to build your fitness, control your breathing, and clear your mind. The boutique fitness franchise specializes in boxing and kickboxing classes with more than 120 locations. Above everything we are dedicated to showing people of all ages, shapes, and abilities that there is no feeling like ripping into a heavy bag - a feeling of confidence that you can take with you anywhere you go and in everything you do!