Assistant Manager- Lincoln Park

TITLE Boxing Club; Chicago (IL); On-site; USD 23,419 - 27,552; Part time

Benefits offered by this job

Full benefits package (medical, dental, vision)

Discounted company merchandise

Free class access

Job summary

A prominent fitness franchise in Chicago is seeking an Assistant General Manager to support the General Manager in executing all sales and operational functions. The ideal candidate will have 1-3 years of managerial experience, strong customer service skills, and a passion for fitness. This role offers a competitive hourly wage with commission, a full benefits package, and discounts on merchandise. Join the team and help create an exceptional member experience!

Qualifications

• 1-3+ years in a managerial role and/or retail, hospitality, or fitness experience.
• Excellent interpersonal and customer service skills.
• Ability to multi-task and manage client concerns.

Responsibilities

• Support the General Manager with daily tasks and operations.
• Train team members on operations and sales.
• Drive business through class packages and sales.

Skills

Interpersonal skills

Customer service skills

Multi-tasking ability

Team management

Fitness enthusiasm

Education

High School Diploma/GED

Job description

Overview

The Assistant General Manager (AGM) supports the General Manager with executing all sales, fitness, and operations functions within TITLE Boxing Club. The AGM provides an exceptional member experience, a high-performing team environment, and contributes to the club’s financial success. The AGM trains, develops and leads a diverse, high-performing team to ensure goals are met and/or exceeded. This position upholds company policies, brand standards and delivers the best club experience.

Brand Standards & Responsibilities

• Serve as the General Manager’s ‘go-to’ resource for daily task delegation, staff management, and communication
• Deliver the best fitness experience by maintaining member engagement and a high-performing team
• Assist with training team members on club operations and sales
• Obtain and retain a high percentage of membership enrollments by supporting the sales team and managing the execution of the club sales metrics
• Drive the business forward through class packages, private training, equipment, and retail sales
• Provide direction, motivation, and guidance toward achieving individual and company goals
• Establish a fun, safe, and community-focused club culture
• Help to resolve member concerns and escalate to the General Manager when necessary

Skills & Qualifications

• 1-3+ years in a managerial role and/or retail, hospitality, or fitness experience
• Excellent interpersonal and customer service skills
• Ability to multi-task, manage clients (via call, text, email, and/or in-person) and team member concerns with approachable and welcoming energy
• Fitness enthusiast and boxing experience preferred; however, not a knockout qualification

Requirements

• Availability to work 30-35 hours per week
• High School Diploma/GED
• CPR and First Aid certified preferred
• Flexible hours, with the ability to work early mornings, evenings, and/or weekends

Compensation & Perks

• $17-20/hour + commission and/or monthly bonus incentives
• Full benefits package (medical, dental, and vision)
• Discounted company merchandise and free class access

TITLE Boxing Club is the world's leading boxing fitness brand that offers a full-body, authentic heavy-bag workout designed to build fitness, control breathing, and clear the mind. The boutique fitness franchise specializes in boxing and kickboxing classes with more than 120 locations. We are dedicated to showing people that there is no feeling like ripping into a heavy bag—a feeling of confidence you can take with you everywhere.

Ready to step into the ring? Apply now and become part of the TITLE Boxing Club team!