General Manager - Beverly Hills

Kaizen Lab Inc.; Beverly Hills (CA); Sur place; USD 85 000 - 110 000; Plein temps

Avantages offerts par ce poste

Mileage reimbursement

Résumé du poste

Go Greek Yogurt is seeking a General Manager to own all aspects of store performance, including sales growth, profitability, and operational execution. You will lead daily operations, set high standards through example, and develop a high-performing team while upholding brand standards and cleanliness.

The role emphasizes hands-on leadership, loyalty to quality, and driving growth through in-store execution, promotions, and local marketing.

Qualifications

• 5+ years of food/beverage or retail supervisory experience preferred.
• Full-time role requires 8 hours a day, five-day workweek.
• Flexible availability including evenings, weekends, and holidays.

Responsabilités

• Lead all aspects of daily store operations, including opening/closing and shift management.
• Ensure consistent delivery of high-quality frozen yogurt, toppings and guest experiences.
• Oversee food preparation and production, maintaining freshness, quality and portion standards.
• Manage meal periods to ensure smooth service while meeting staffing and operational needs.
• Maintain cleanliness and organization, enforcing health, safety and sanitation standards.
• Monitor and maintain store equipment, coordinating repairs or replacements as needed.
• Ensure compliance with company policies, procedures and standards.
• Own full employment lifecycle: recruitment, hiring, onboarding, development, performance management and separations.
• Coach and develop team members and shift leaders to build a high-performing team.
• Lead by example as hands-on operator and support other roles as needed.
• Maintain staffing levels through scheduling and cross-training.
• Recognize and reinforce positive behaviors and address performance issues.

Connaissances

Leadership

Operations

People management

Scheduling

Formation

High school diploma or equivalent

Associate or Bachelor's degree preferred

Description du poste

Go Greek Yogurt is an authentic yogurt bar where passion for quality meets the inspiration of Greek culture and cuisine. Our mission is to nourish both body and soul by providing nutritious, probiotic-rich options that promote healthier living and community wellness.

General Manager

Purpose

TheGeneral Manager owns all aspects of store performance, including sales growth,profitability and operational execution. This role leads daily operations, setsthe standard through example, and develops a high-performing team whileupholding brand standards and excellence in cleanliness, service and productquality to drive consistent growth and profitability.

EssentialDuties & Responsibilities

Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions. This description reflects assignments of essential functions;it does not proscribe or restrict the tasks that may be assigned. This jobdescription is subject to change at any time.

Operations& Store Leadership

• Leadall aspects of daily store operations, including opening and/or closing andshift management.
• Ensureconsistent delivery of high-quality frozen yogurt, toppings and guestexperiences.
• Overseefood preparation and production, maintaining freshness, quality and portionstandards.
• Managemeal periods to ensure smooth service while meeting staffing and operationalneeds
• Maintaincleanliness and organization throughout the store, enforcing health, safety andsanitation standards.
• Monitorand maintain all store equipment, coordinating repairs or replacements asneeded.
• Ensurecompliance with company policies, procedures and operational standards.

TeamLeadership

• Ownthe full employment lifecycle: recruitment, hiring, onboarding, development,performance management and separations (in partnership with human resources).
• Coach,mentor and develop team members and shift leaders to build a high-performingand engaged team.
• Leadby example as a hands‑on operator, stepping in to support any role as needed.
• Maintainproper staffing levels through effective scheduling, labor planning, andcross-training.
• Recognizeand reinforce positive behaviors while addressing performance issuesproactively.

Financial& Performance Management

• Takefull accountability for P&L performance, controlling food, labor andoperating costs.
• Drivesales growth through effective in-store execution, promotions, and localmarketing initiatives.
• Analyzesales, labor, and inventory reports to identify trends and implement actionplans for improvement.
• Inventorymanagement which includes ordering, receiving, auditing and minimizing waste.

GuestExperience & Brand Standards

• Striveto have every guest interaction meets or exceeds brand expectations forservice, quality, and cleanliness.
• Activelyseek and respond to guest feedback, resolving concerns promptly andcommunicating with leadership for continuous improvement.

Strategic& Partnership Responsibilities

• Workclosely with Operations and Support Center teams to implement companyinitiatives and maintain consistent standards.
• Planand execute strategies to optimize store performance, team development, andoperational efficiency.
• Provide leadership for continuousimprovement in store processes, guest satisfaction and financial results.

WorkEnvironment

Thisposition works in a store setting. The employee regularly comes into contactwith water, sanitation solutions, frozen and refrigerated products, powderproducts, water, ice, produce items and office supplies and equipment. Theemployee is frequently required to wash their hands. The noise level in thework environment is usually moderate to high.

Qualifications

• 5+years of food/beverage, or retail supervisory experience preferred.
• Thisfull-time role requires availability for a, 8 hours a day, five-day workweek.
• Musthave a flexible availability, including evenings, weekends, and holidays asneeded.

Educationand Experience

• Highschool diploma or equivalent required.
• Associateor bachelor's degree in business, Hospitality, Restaurant Management, orrelated field preferred but not required.
• 2-5+Years of leadership experience in food service or a similar fast pacedenvironment with prior management experience is required.
• Provenleadership skills to recruit, hire, train and develop high performing teams.
• Experiencemanaging full store operations, including staffing, scheduling and day-to-dayexecution.
• Strongbusiness acumen, including planning, budgeting and P&L management with theability to analyze performance and implement corrective actions.
• Proficientin labor scheduling, inventory management, and cost control practices.
• Knowledgeof food safety, sanitation, and health regulations (ServSafe certificationpreferred or willingness to obtain).

License/Certifications

• Mustbe able to reliably report to multiple work sites have personal transportation,a valid driver’s license, and maintain required automobile insurance coverage.Mileage reimbursement will be provided in accordance with company policy.
• ServSafecertification preferred or willingness to obtain.

PhysicalDemands

• Thisis an on-site position requiring face-to-face interactions, telephonecommunication, and electronic email. Strong written and verbal communicationskills are required.
• Whileperforming the duties of this job, the employee is regularly required to usehands to finger, handle or feel; reach with hands and arms; and talk or hear.
• Theemployee frequently is required to stand; walk; and stoop, kneel, crouch orcrawl.
• Theemployee is occasionally required to sit and climb or balance.
• Theemployee must regularly lift and/or move objects up to 10 pounds, frequentlylift and/or move objects up to 50 pounds, and occasionally assists otheremployees in lifting and/or moving objects that weigh more than 75 pounds.
• Specific vision abilities required by this jobinclude close vision, distance vision, color vision, peripheral vision, depthperception and ability to adjust focus.