0313 Yogurt Mountain BAM Associate

Books A Million; Beaver (OH); On-site; USD 15,000 - 21,000; Part time

Job summary

Books A Million in Beaver, Ohio is seeking a Yogurt Mountain Associate to deliver friendly, attentive service while helping customers place orders and answering questions about soft-serve and other products.

You will assist with daily cleaning, restock products, cashier duties, and support the Store Manager and Shift Leads as needed. This role emphasizes teamwork, integrity, and a willingness to learn in a welcoming store environment.

Qualifications

• High School diploma or equivalent
• Previous foodservice experience preferred

Responsibilities

• Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives, including frequency programs and other company sponsored initiatives.
• Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.
• Recover the dining room during each shift, including cleaning tables and soft-serve machines, restocking product, straightening chairs and tables, store housekeeping tasks as required.
• Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to receiving shipment, closing duties, product prep duties and restroom cleanliness

Skills

Customer service

Cash handling

Computer skills

Education

High School diploma or equivalent

Job description

Reporting to the Store Manager, the Yogurt Mountain Associate is responsible for providing exceptional customer service to all customers in a friendly and helpful manner. They should be knowledgeable about soft-serve and other products in the store, proactively seek to assist customers, assist in the daily cleaning of the store, and assist the Store Manager and Shift Leads as needed.

Roles and Responsibilities

• Provide customers with the highest level of customer service by greeting each customer, communicating and assisting customers with questions and orders, and efficient cashiering.
• Sales of all products, offer point of sale initiatives, including frequency programs and other company sponsored initiatives.
• Product delivery and placement on to the sales floor in accordance with merchandising guidelines and timelines.
• Recover the dining room during each shift, including, but not limited to cleaning tables and soft-serve machines, restocking product, straightening chairs and tables, store housekeeping tasks as required.
• Protect company assets by adhering to all loss prevention standards and acting with integrity in all transactions.
• Other duties as assigned including, but not limited to receiving shipment, closing duties, product prep duties and restroom cleanliness

Qualifications And Education Requirements

• High School diploma or equivalent
• Previous foodservice experience preferred

Preferred Skills

• Computer and cash handling

Physical and Environmental Requirements

• Must be able to stand and walk for extended periods of time.
• Must be able to use hands/arms to operate keyboard, telephone and for repetitive motion activities.
• Must be able to lift objects up to 40 lbs. with or without assistance.
• Must be able to communicate using speech, sight, and sound with or without assistive device.
• Must be able to stand, walk, climb, bend, stoop or crouch while performing daily activities of the job.