General Manager, Bakery-Café: Lead Teams & Delight Guests

Panera Bread; Onalaska (WI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Medical, dental, vision

Life insurance

401(k) with match

Pet insurance

Team member assistance

Job summary

Panera Bread in Onalaska, WI is seeking a General Manager to lead a bakery-cafe team and drive operational excellence. You will own staffing, guest service, and financial results, creating a welcoming environment where the team thrives and guests feel Panera warmth.

You will hire, onboard, coach, and develop your team while maintaining high standards for quality, safety, and efficiency. Flexible hours include nights and weekends in a fast-paced setting.

Qualifications

• Minimum age: 18 years.
• 3+ years of restaurant General Manager experience preferred.
• ServSafe certification (or ability to achieve).
• Any job offer for this position is conditional upon the results of a background check.
• Proven ability to drive positive results through strong business acumen
• Proven ability to run great shifts while directing, motivating, coaching and developing others in a fast-paced environment.
• This role requires flexible hours including nights and weekends in a faced-paced environment with shifting priorities.
• Ability to lift, carry, push, or pull objects 25 pounds.
• Capability to stand and walk for up to 6 hours.
• Must be able to clearly communicate and quickly understand guests and associates’ directions in a loud environment.

Responsibilities

• Own all aspects of leading, the bakery-cafe team include planning and managing staffing needs, scheduling, people development, career development, performance management, training, and succession planning.
• Hire, onboard, and train new team members while motivating, energizing, engaging, inspiring, and celebrating the entire team.
• Manage team performance to ensure the bakery-cafe’s goals, operational and quality standards, and extraordinary guest service expectations are met.
• Create subject matter experts within your bakery-cafe by developing managers on people processes and Panera’s Guiding Values & Behaviors.
• Follow operational procedures designed to ensure your bakery-cafe successfully executes all company strategies and initiatives.
• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Ensure team members follow company policies and procedures and comply with all federal, state and local regulations.
• Responsible for maintaining a healthy and safe workplace for your team that meets Panera’s health, food, safety, and company culture standards.
• Responsible for maintaining the bakery-cafe’s overall costs and inventory.
• Help build our Culture of warmth, belonging, growth, and trust.

Education

ServSafe certification

Job description

Panera Bread in Onalaska, WI is seeking a General Manager to lead a bakery-cafe team and drive operational excellence. You will own staffing, guest service, and financial results, creating a welcoming environment where the team thrives and guests feel Panera warmth.

You will hire, onboard, coach, and develop your team while maintaining high standards for quality, safety, and efficiency. Flexible hours include nights and weekends in a fast-paced setting.