General Manager — Bakery & Café Growth & Hospitality

maman | aventura; Florida; Presencial; USD 70 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Bonuses based on performance

Healthcare options

Paid time off

Professional development

Resumo da oferta

maman is a french bakery, café and lifestyle brand with locations across North America. The General Manager will oversee daily café operations, drive profitability, and lead front- and back-of-house teams while upholding maman’s hospitality standards and brand voice.

Reporting to the Regional Director, this role focuses on guest experience, team development, and strategic initiatives to grow sales and maintain quality across locations.

Qualificações

• Minimum 3 years of leadership experience in hospitality or restaurant management.
• Strong financial acumen with proven ability to manage budgets, labor, and costs.
• Proficiency with Toast, Harri, and 3rd-party delivery platforms.
• Valid food handler’s certification and strong commitment to food safety.

Responsabilidades

• Oversee all café operations, ensuring efficiency and consistent service.
• Drive sales growth, manage COGS and labor costs to achieve profitability targets.
• Lead and develop a team of up to 25 employees; hire, onboard, train, and conduct reviews.
• Collaborate with Regional Directors and office on SOPs, menus, marketing and events.

Conhecimentos

Leadership

Financial acumen

Customer service

Food safety

Communication

Problem solving

Flexibility

Ferramentas

Toast

Harri

Descrição da oferta de emprego

maman is a french bakery, café and lifestyle brand with locations across North America. The General Manager will oversee daily café operations, drive profitability, and lead front- and back-of-house teams while upholding maman’s hospitality standards and brand voice.

Reporting to the Regional Director, this role focuses on guest experience, team development, and strategic initiatives to grow sales and maintain quality across locations.