Bakery General Manager - Lead Team & Delight Guests

maman | south end; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

2 weeks PTO

Healthcare benefits

Training and development opportunities

Job summary

maman | south end in Charlotte, NC is seeking a passionate General Manager to lead the team at our bakery café. The ideal candidate will manage staff, ensure profitability, and create a welcoming atmosphere for our guests. With a focus on team collaboration and exceptional customer service, you’ll report to the regional director while overseeing daily operations.

This role offers a competitive salary, benefits including 2 weeks PTO, and opportunities for personal and professional growth in an expanding company.

Qualifications

• Minimum 3 years of leadership experience required.
• Valid food handler’s certificate is necessary.
• Must work a flexible schedule including weekends and holidays.

Responsibilities

• Manage and lead a team of approximately 25 staff.
• Accountable for store profitability by managing costs.
• Ensure excellent customer experiences and resolve concerns.

Skills

Leadership skills

Customer service

Financial acumen

Problem-solving

Food safety

Tools

Toast

Harri

3rd party delivery apps

Job description

maman | south end in Charlotte, NC is seeking a passionate General Manager to lead the team at our bakery café. The ideal candidate will manage staff, ensure profitability, and create a welcoming atmosphere for our guests. With a focus on team collaboration and exceptional customer service, you’ll report to the regional director while overseeing daily operations.

This role offers a competitive salary, benefits including 2 weeks PTO, and opportunities for personal and professional growth in an expanding company.