General Manager, Auto Service Center — Lead Team & Growth

Jiffy Lube; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Bonuses for JLU training completion

Employee discounts on parts and услуги

Employee Assistance Program

Job summary

Jiffy Lube is hiring a General Manager in Phoenix to lead a fast‑paced automotive service center. You will supervise daily operations, drive customer satisfaction, develop the team, and ensure profitability while upholding brand standards.

This hands‑on leadership role requires retail service management experience, strong communication, and a patient, growth‑minded approach in a full‑time position with opportunities within Premium Velocity Auto and Jiffy Lube.

Qualifications

• Valid U.S. driver's license and authorization to work in the U.S.
• 1+ year of retail service management experience with KPIs, budgeting, calculations
• Strong English communication (written and verbal)
• Ability to use computers, online tools, and documentation systems
• Ability to stand long periods; lift 50+ lbs.; bend, reach, crawl, climb stairs
• High school diploma or equivalent

Responsibilities

• Open and close the store while maintaining a clean, organized, professional workspace
• Hire, train, schedule, and coach team members, including evaluations and disciplinary actions
• Drive financial performance: sales growth, profitability, and customer retention
• Oversee cash handling, register reconciliation, and bank deposits
• Complete paperwork for sales, cash receipts, and employee records
• Monitor inventory, prevent shrinkage, and manage supply orders efficiently
• Deliver outstanding customer service and resolve escalated concerns
• Assist with automotive maintenance services and operate various vehicle types
• Enforce safety standards and maintain OSHA and environmental compliance
• Perform additional tasks assigned by the District Manager

Skills

Leadership

Customer service

Communication

Team building

Safety awareness

Budgeting

Education

High school diploma or equivalent

Job description

Jiffy Lube is hiring a General Manager in Phoenix to lead a fast‑paced automotive service center. You will supervise daily operations, drive customer satisfaction, develop the team, and ensure profitability while upholding brand standards.

This hands‑on leadership role requires retail service management experience, strong communication, and a patient, growth‑minded approach in a full‑time position with opportunities within Premium Velocity Auto and Jiffy Lube.