General Manager Auto Repair Shop

Automotive World Inc; California; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) matching

Bonus

Paid time off

Employee discounts

Training & development

Job summary

Automotive World Inc in East Bay, CA is seeking a highly skilled General Manager to oversee daily operations of our independent auto repair shop. This confidential leadership role requires ensuring top-tier customer satisfaction and maintaining high service standards.

You will lead and develop the shop team, implement efficient workflows, and drive growth while upholding our commitment to quality and reliability. This position offers visibility within a trusted, established business.

Qualifications

• Extensive experience as a General Manager in auto repair shops.
• Proven leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Customer-focused mindset with a commitment to service.

Responsibilities

• Lead and manage daily shop operations, ensuring efficiency.
• Oversee staff and foster a professional, customer-oriented environment.
• Maintain high standards for service quality and customer care.
• Build relationships with customers to drive satisfaction and repeat business.
• Develop procedures to streamline workflow and improve efficiency.
• Handle customer inquiries professionally and tactfully.
• Collaborate with the team to achieve business goals.

Job description

Benefits:

• Employee discounts on automotive services and parts.
• Collaborative and supportive work environment with a focus on teamwork
• Opportunities for career growth and advancement within our established
• Competitive salary based on experience and qualifications.
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources
• Parental leave
• 401(k)
• Competitive salary
• Training & development

Position: General Manager

Location: East Bay, CA

Type: Full-Time

Overview:

We are an independently owned and operated auto repair shop in California, seeking a highly skilled and experienced General Manager to join our team. This is a confidential opportunity for a dynamic professional who takes pride in overseeing operations, ensuring top-tier customer satisfaction, and maintaining high standards of service quality.

Key Responsibilities:

• Lead and manage daily shop operations, ensuring efficiency and productivity.
• Oversee and support staff, fostering a professional and customer-oriented environment.
• Maintain high standards for service quality, customer care, and operational excellence.
• Build and maintain strong relationships with customers, ensuring satisfaction and repeat business.
• Develop and implement operational procedures to streamline workflow and improve efficiency.
• Handle customer inquiries and concerns with professionalism and tact.
• Collaborate with team members to achieve business goals and targets.

Requirements:

• Extensive experience as a General Manager in medium to large-sized auto repair shops.
• Proven leadership and team management skills.
• Strong work ethic, reliability, and a sense of responsibility.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Customer-focused mindset with a commitment to delivering exceptional service.

Benefits:

• Competitive compensation package (commensurate with experience).
• Opportunities for professional growth and development.
• Supportive and collaborative work environment.

Confidentiality Note:

All inquiries and applications will be handled with the utmost confidentiality to protect the privacy of both applicants and our organization.

We look forward to hearing from talented professionals eager to take on this rewarding leadership role.