General Manager, Auto Collision Center — Drive Growth

Classic Collision Corporate Services LLC; Livingston (TX); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Supportive Team Culture

Company match 401K

Paid Time Off – 6 Paid Holiday

Rewarding Work

Job summary

Classic Collision is seeking a General Manager to oversee store operations and drive profitability. The role requires leading center performance, coaching staff, and maintaining strong customer relationships to deliver safety, quality, integrity, and heart in every vehicle repaired.

The GM will manage financial results, develop staff, and coordinate with insurance partners while ensuring compliance with company policies. Travel up to 25% may be required as part of responsibilities.

Qualifications

• Minimum 5 years in collision repair/auto body management.
• Proven leadership and track record of employee development.
• Ability to read and understand financial P&L statements.
• Ability to travel up to 25%.
• Must have valid driver’s license and be eligible for insurance coverage.
• Working knowledge of CCC One estimating platform and management system.
• Advanced skills in Microsoft Office (Word, Excel, Outlook, PPT).
• Ability to read and interpret repair procedures, safety rules, operating and maintenance instructions.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees.

Responsibilities

• Actively lead center level performance using key metrics, quality, and staff development.
• Communicate and manage the change process within the center.
• Stay abreast of current vehicle repair procedures and technologies.
• Oversee staff performance and adherence to Recipe Book procedures.
• Ensure customer satisfaction by coaching staff and resolving concerns.
• Recruit, interview and hire new staff as required.
• Train new hires on policy and procedures.
• Develop and liaise with area insurance contacts and referral points.
• Contact all claims managers and dealer accounts monthly.
• Participate in external marketing and team-building activities.
• Other duties as assigned.

Skills

Leadership

P&L management

Staff development

Customer service

Communication

Travel readiness

Tools

CCC One estimating

Microsoft Office

Job description

Classic Collision is seeking a General Manager to oversee store operations and drive profitability. The role requires leading center performance, coaching staff, and maintaining strong customer relationships to deliver safety, quality, integrity, and heart in every vehicle repaired.

The GM will manage financial results, develop staff, and coordinate with insurance partners while ensuring compliance with company policies. Travel up to 25% may be required as part of responsibilities.