General Manager — AI-Driven SaaS Platform Growth

virtuous; Arizona; Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Market competitive pay

401(k) retirement plan with company-mc

Unlimited PTO

Healthcare benefits

Paid volunteer days

Job summary

Virtuous CRM+ is seeking a General Manager to own the full business and drive growth while preserving the trusted, loyal customer base that powers our platform. You’ll oversee health, innovation, and growth of the core CRM+ business—driving new logos, expanding within existing customers, and steering the AI-native, headless architecture with an autonomous, owner-like approach.

This role offers high autonomy, cross-functional influence, and the chance to shape the open, API-driven platform

Qualifications

• 7+ years of experience in B2B SaaS, with meaningful exposure to GTM, product strategy, or general management of a scaled software product.

Responsibilities

• Own the product roadmap and long-term vision for CRM+, including how the platform evolves from a best-in-class CRM into the open, headless, AI-native foundation of the Virtuous ecosystem.
• Champion the continued shift to an AI-native architecture, ensuring every action, workflow, and data point in CRM+ is available through our Agentic AI tools or accessible programmatically and through AI tools.
• Partner with engineering to prioritize investment across core CRM capabilities, Natural Language Analytics and AI Chat, and the emerging Agents and Agentic Workflow platform.
• Serve as the voice of the customer, ensuring roadmap decisions are grounded in real fundraiser and administrator workflows.
• Set and track product KPIs that connect platform investment to retention, expansion, and new-logo revenue.

Skills

B2B SaaS

GTM

Product strategy

General management

Job description

Virtuous CRM+ is seeking a General Manager to own the full business and drive growth while preserving the trusted, loyal customer base that powers our platform. You’ll oversee health, innovation, and growth of the core CRM+ business—driving new logos, expanding within existing customers, and steering the AI-native, headless architecture with an autonomous, owner-like approach.

This role offers high autonomy, cross-functional influence, and the chance to shape the open, API-driven platform