General Manager - Affton & Lemay

Club Fitness; Affton (MO); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

ESOP

Free club memberships

Health insurance

Dental insurance

Vision insurance

Paid time off

Discounts on products

Job summary

Club Fitness is seeking a General Manager to partner with senior leaders to align club priorities with the organization’s mission and goals. The role emphasizes staff accountability, exceptional member experiences, and operational excellence across affiliated Affton and Lemay club locations.

You will recruit and coach teams, manage scheduling and payroll, drive membership growth, and deliver measurable results while fostering a culture of engagement, accountability, and fun for both employees

Qualifications

• Minimum qualifications include a high school diploma or GED.
• Preferred bachelor’s degree and relevant leadership experience.
• CPR/AED certification or ability to obtain within 30 days.
• Nationally accredited personal trainer certification is preferred.

Responsibilities

• Lead day-to-day club operations with a clean, friendly environment.
• Recruit, hire, and onboard a high-performing team; provide ongoing coaching and development.
• Drive membership sales and retention through exceptional service and follow-up.
• Oversee programming, personal training growth, and KPI tracking (membership, PT revenue, satisfaction).
• Represent the club in the community and build partnerships to raise awareness.

Skills

Leadership

Staff development

Customer service

KPI management

Membership sales

Personal trainer development

Community partnerships

Education

High school diploma or GED

Bachelor’s degree (preferred)

CPR/AED certification or ability to obtain within 30 days

Nationally Accredited Personal Trainer Certification (preferred)

Job description

Community | Action | Recognition | ExperienceOUR VISION is to be the elite health and fitness provider in every community we serve.OUR MISSION is to provide the best experience for everybody to improve their quality of life through fitness.OverviewThe General Manager partners with senior leaders to align club priorities with the organization’s mission, vision, and goals. They lead by example, collaborating with various teams, holding staff accountable, and ensuring exceptional member experiences. Success in this role means keeping the club clean, functional, and friendly while creating an environment where employees and members thrive.Compensation & BenefitsEmployee Stock Ownership Plan (ESOP): As an employee-owner, you’ll earn shares in the company at no cost to you, building long-term wealth as the company grows.Base Salary: $60,000 annuallyLocation: This is a dual club role, time will be split between Affton & Lemay Club LocationsAdditional Earning Potential: Eligible for monthly commission and bonus opportunities, based on performanceAdditional Perks & Benefits: Comprehensive benefits package including health, dental, vision, and more!Core ResponsibilitiesOperational ExcellenceLead day-to-day club operations, ensuring a clean, functional, and friendly environment at all times.Partner with the operations, IT and maintenance teams to proactively address and resolve facility issues.Ensure all company policies, procedures, and standards are consistently met.Manage scheduling, payroll, and labor budgets to operate efficiently.Hold staff accountable to performance standards and behaviors that reflect our values.Leadership & Staff DevelopmentRecruit, hire, and onboard a high-performing team successfully.Provide ongoing coaching, training, and development to staff and Personal Trainers.Foster a culture of engagement, accountability, and fun that drives employee retention.Lead by example — visible, approachable, and actively involved in the daily member and employee experience.Revenue Growth & Member RetentionDrive membership sales and retention through exceptional service and consistent follow-up practices.Be the fitness expert in the club, develop Personal Trainers to grow client bases and deliver measurable results.Create and oversee programming that builds member engagement and loyalty.Actively manage KPIs, including membership growth, personal training revenue, and member satisfaction scores.Build strong relationships with members, ensuring needs are met and feedback is addressed quickly.Community & CultureRepresent the club within the local community, building partnerships and awareness.Promote a culture of inclusivity, motivation, and accountability that aligns with our mission.Inspire employees and members by celebrating milestones and results.What Success Looks Like:Consistently meets or exceeds membership and personal training performance goals.Builds and retains an engaged, high-performing team through effective leadership and development.Maintains a club environment that reflects the brand promise of being clean, functional, and friendly.Drives high member satisfaction, positive feedback, and long-term loyalty.Leads a club that is recognized as a top-tier fitness destination in the St. Louis region for service, culture, and results.Education & ExperienceMinimum QualificationsHigh school diploma or GED.Prior leadership or management experience.Nationally Accredited Personal Trainer Certification strongly preferred but not required.Preferred QualificationsBachelor’s degree.One to two years of personal training experience.Management experience in the fitness, retail, or service industry.CertificationsHolds one or more nationally accredited personal training certifications, or is able to obtain certification within 90 days of hire.CPR/AED certified, or able to obtain certification within 30 days of hire.Physical RequirementsMust be able to lift or move up to 50 lbs.Daily physical activity includes lifting weights, squatting, bending, reaching, spotting, and standing for prolonged periods of time.Why You’ll Love Working for Club Fitness:Fun and Supportive Team – We're a team that knows how to have fun, works hard, and supports each other every step of the way.Employee Owned – Club Fitness is employee-owned, and that means you have a voice. Eligible employees earn stock in Club Fitness through our Employee Stock Ownership Plan (ESOP) and become employee ownersCareer Growth – We believe in your potential. We offer opportunities for career advancement and provide training for everyBODY on our team.Local Support – We're proud to be local to St. Louis, where club support is just one call away when you need it.Free Memberships – You and get FREE access to all our club locations because you deserve it.Discounts – Enjoy discounts on smoothies, cooler beverages, snacks, and tanning upgrades.Comprehensive Benefits – Full-time employees are eligible to enroll in our Medical, Dental, Life, and Voluntary disability insurance plans, and accrue paid time off.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Club Brands is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices of law.